What our Customers say...
Why SERVPRO Testimonials
SERVPRO of Whittier thank you very much for a wonderful job what you guys did to my mom's house. Its so beautiful and clean in and out. Especially Emmanuel Vera is the head of this project and for his crew thank you. Also I thank you Reanita form the reconstruction department. He told me the project will take about 6 months and they kept there promises.
In late January 2024, we experienced a major water line rupture that impacted both the second-floor bathroom and surrounding areas, and everything below it on the first floor. For the construction crew to address the house-wide damage, it required the organization and packing all the furniture, clothing, and just about everything else be inspected, documented, physically labeled, numbered, paper/bubble wrapped, entered into a database and eventually moved into the garage and storage POD. Gleisly and her team accomplished a herculean task which streamlined the process of selecting and packing, unpacking, and determining how to handle the items as we repopulate our home. When we first discussed this with Gleisly and she said she would handle everything, she and her team members did just that! She kept us up to date and all household items, including the furniture, were handled with care and they took the responsibility for ensuring the safety of our property.
My first time experiencing a house flood and Emmanuel and his crew were amazing. The clean up was right away, that same night and the process afterwards was easy. I’m so happy with their patience and efforts to make my family feel comfortable. I appreciated the way Emmanuel listened to our concerns and what we hoped for in our home. The crew were very friendly and thoughtful of doing their job efficiently and well. I highly recommend SERVPRO Whittier if you every experience a disaster.
I have had nothing but the utmost best service with SERVPRO. I am so thankful for their advocacy with helping me restore my house after having a flood due to my water heating tank. Alexis has been my hero throughout this process and is my go to guy. The rest of the staff Graizley, Martha, Renee, Omar, and Emmanuel have also assisted me immensely to help rectify issues and ordeals. Thanks to SERVPRO I feel confident my house will look like it’s never been damaged. I would definitely recommend them to all my families and friends. If I can give SERVPRO a 100 stars I would do it in a heartbeat!
I would like to add my 5 stars review for Emmanuel Viera with the recon department. If I can I would give him 10 stars!!! He was very attentive towards my needs and wants. At times he would call on the weekend to help discuss matters about my house and help with finding solutions for all my questions. He gave me options to choose from and advise me with those options. I am very grateful to have had Emmanuel assist me and appreciate his dedication with excellent customer service.
Outstanding. Very professional. We.we’re kept well informed. Cleaned up excellently.
Emmanuel Viera with SERVPRO of Whittier and his Team provided the best quality service I have ever experienced. He advised us every step of the process and was diligent in completing each part of the process professionally and personally, making sure we understood the pros and cons of materials/style/finishes and led his team with complete attention to details, from start to completion. They have delivered above and beyond expectations and I highly recommend them. With the highest level of trust and personal professional services, I will definitely use them again in the near future. They are like family now, we are honored for everything your team have helped us with. Seamless execution. Congratulations gentlemen, and we can’t wait to enlist your services again. ????
Outstanding and professional service. Gleisly was one of the on-site supervisors and was amazing. Thank you for managing our job and getting us back into our home
The entire team at SERVPRO of Whittier completely goes out of their way every time we have needed their help. Extremely responsive and great follow up. Highly recommend them! Thank you guys for everything all year long.
I had the most pleasant experience having SERVPRO of Whittier work in my home! They were very professional and went above and beyond in restoring my home.
SERVPRO of Whittier is amazing at what they do. The professionalism and dedication they bring is truly amazing! This hard working business deserves all the credit, from making me feel safe, taken care of and also educated me about the problem in my home. Their staff is very helpful and caring as well. Will definitely be calling them for future damages, they are the best!
The production guys were courteous, professional, and caring. I really appreciated their hard work!
Keep up the good work. Out of all the people I have dealt with throughout this process SERVPRO of Whittier was the best. Always on time and very helpful!
Team memebers were expectional, hardworking, and extremely helpful! They made a disasterous situation so much better. They are wonderful people!
Excellent work by everyone. Very personable.
SERVPRO of Whittier considered my well-being above all else.
I cannot think of anything that could improve this SERVPRO franchise because the service has been excellent up to now. They are very professional staff and are customer-service-oriented. I liked all the men that assisted my problem, they were very helpful!