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Fire & Water - Cleanup & Restoration

Archived Blog Posts

3 Ways To Prepare Yourself for a Home Fire

7/18/2019 (Permalink)

Creating a fire escape plan is often a useful way to prepare yourself for a home fire

Steps To Take To Prepare for a Fire in Your Home

Thinking about a fire damaging your home in South Whittier,CA, can be scary, especially if you feel unprepared. However, it's often important to have a fire escape plan and to know how to prepare yourself in case a fire affects your home. Fortunately, there are several steps you can take to prepare for a fire in your home.

1. Install Smoke Detectors

When a fire starts, it's often important for the homeowner to be alerted in a timely manner. Unfortunately, if homeowners don't have smoke detectors properly installed, smoke and fire damage can occur to a home. In situations where homes have sustained major damage, emergency restoration services can often assist in the restoration process. However, installing smoke detectors and replacing the detectors' batteries yearly, as well as replacing the smoke alarms once every ten years, can ensure you are alerted quickly. As a result, your home will be less likely to sustain major damage.

2. Implement a Plan

Creating a fire escape plan is often a useful way to prepare yourself for a home fire. When first making a plan, it can be helpful to plan a way to escape from your bedroom if a fire occurs, as many fires start overnight. Ensuring that you know how to escape from other areas of your house can also be helpful, however, since you don't know where you will be if a fire starts.

3. Frequently Practice Your Plan

After you have made an emergency escape plan, it's often wise to practice your plan frequently. As you practice your plan, you will likely be able to identify potential problems that may occur in the event of an actual fire. If you do notice any issues with your plan, you can readjust your plan accordingly. Practicing your plan often can help you feel confident in your ability to safely exit your home.

If a fire occurs in your home, reacting in a timely and safe manner can be valuable. In order to prepare yourself for a home fire, it can be useful to install smoke detectors, implement a fire escape plan and practice your emergency escape plan often.

Hurricanes and Insurance Nightmares: Why Reviewing Your Policy Matters

7/10/2019 (Permalink)

Hurricanes are immense forces of nature

Hurricanes and Insurance Nightmares

Hurricanes are immense forces of nature. As homeowners, the thought of such a disaster is enough to cause nightmares, and while you have an insurance policy, is it enough to cover the potential property loss? Hurricanes can lead to many problems in your home, such as flooding, roof damage, sewer backup and mold growth. While the high winds of the storm can wreak havoc, the rising waters and storm surges are likely the causes of lasting damage. Unfortunately, many residential owners do not have flood insurance, which means their flood claim may be denied leaving them to cover costs out of pocket. Knowing typical coverages is essential to understanding your needs and future costs.

Water

In reviewing your standard policy, you will find many stipulations and definitions which apply to water damage caused by storms. While many insurers will cover water loss resulting from wind damage or other storm-related issues, they will typically draw the line when it comes to external and natural flooding.

Mold

Another cause of damage that is often not covered under a homeowner's insurance plan is mold growth. However, it depends on the size of the infestation and the cause. For instance, if storm winds created a hole in the roof, which led to moisture buildup and resulted in mold, your policy may cover the repair.

Wind

High winds are frequent in storms and therefore often covered by standard policies. However, make sure you use shutters and protect your property to preserve your coverage.

Remediation

While an emergency remediation service in the Friendly Hills,CA, area can help in recovery and recommend preventative measures, like storm shutters, your insurer will need to approve the costs. If flooding caused the damage and you do not have a flood policy, you will have to cover the expenses.
The high winds of a hurricane can cause significant structural and roof damage, which a typical homeowner’s policy may cover. However, a storm surge can lead to flooding, which will likely require a flood claim on a flood insurance policy to reduce remediation expenses. To know what you are protected against, you should review your plan with your insurer.

Creating an Emergency Action Plan for Your Company

6/27/2019 (Permalink)

Prepare an action plan for your company

Six Major Things That a Company's Emergency Action Plan Must Accomplish

It is smart for corporations in West Whittier, CA, to have a contingency plan in place in the event that a disaster occurs. Typically, it is a written document that keeps employees organized during an emergency. There are six major things that a company’s emergency action plan must accomplish.

1. Establish Reporting Procedures

There are procedures that are standard, such as dialing 911 or pulling a manual fire alarm, but a company may wish to establish a system that is unique. For example, a bank may incorporate a secret button that is pushed during an armed robbery and silently notifies the authorities so that employees can safely surrender.

2. Decide Upon Exit Routes

The evacuation plan is put into place so that employees know when, where, and how to evacuate. The plan authorizes who can order an evacuation and explains the conditions in which he or she would. It also features exit diagrams so that employees can follow escape routes easily.

3. Explain Emergency Operating Procedures

In critical emergencies where equipment must be utilized before moving forward with the contingency plan, all hazards must be explained. These hazards may include the breaking of glass or the usage of fire extinguishers.

4. Ensure Employee Safety

A procedure to ensure that employees evacuate safely is necessary. Someone may be assigned the duty of checking offices and restrooms. This step could also be completed by implementing an old-fashioned roll call.

5. Maintain Contact Information for Employees

Keeping a record of names, titles, departments, and telephone numbers is helpful when someone has questions during an emergency. Assembling this info ahead of time will make it easier to locate during, or immediately after, an emergency.

6. Know Whom To Call for Cleanup

It's also wise to have the contact information for commercial building restoration services on hand. Enlisting the help of professionals can help get your business back on its feet in a timely manner.

Creating a contingency plan for your company in West Whittier, CA, is the responsible thing to do. It allows for a safe transition when disaster unfolds, and employees are more likely to feel calm at work when there is one in place.

Important Materials the Pros Can Save Following a Flood in Your Building

6/19/2019 (Permalink)

Commercial sink leak

Battling a flood in your Whittier, CA, workplace is one of the biggest nightmares you can imagine. Even with insurance coverage, there could be some cleanup and repair costs involved. Plus, you might have cease operations for a time and risk losing business revenue. With the right flooding mitigation team on your side, you should be able to salvage much of your building and even clean and restore belongings and equipment. Whether due to leaking pipes or faulty plumbing in your facility, make sure you hire the right help to remove the water. The best cleanup companies can take care of just about any problem.

Advantages of Calling a Professional

Rather than handle the aftermath of a pipe break or other flooding cause yourself, an experienced water removal specialist should be your first thought after a flood. An expert in water cleanup will do the following in your office:

  • Determine the severity of the flooding and create a cleanup plan.
  • Extract all water from the area.
  • Clean and sanitize all affected areas and materials.
  • Rebuild where necessary.

Document Cleaning

Leaking pipes are often a culprit of water damage at work. This can cause water to come in through the ceiling or walls in your office and threaten books, photographs, maps, x-rays or any similar documents you may have in the building. You may think any hope of saving these critical items is futile; however, expert water cleanup companies have specialized equipment and methods to safely handle this materials. They will use tactics and processes such as freeze-drying to ensure you can once again access and use these resources at work.

Electronic Cleaning

It's important to leave electronics to the professionals, especially if a toilet backup or other sewage problem caused the flooding. Don't turn on computers or printers. Remove any items that aren't in water and that you can safely get out of harm's way. Then, call a trusted company to clean this equipment.

Leaking pipes and other flood-causing problems can wreak havoc in your building. Luckily, the pros have the knowledge and means to salvage most things in your office.

4 Steps To Take If Water Is Leaking From a Ceiling Light

6/13/2019 (Permalink)

Water dripping from a ceiling light in a South Whittier, CA home

4 Steps To Take If Water Is Leaking From a Ceiling Light

While it is not uncommon for homeowners to deal with water leaks in their home from plumbing, appliances, or roofs, discovering water in light fixtures on the ceiling is an especially hazardous situation. If you find water dripping from a ceiling light in your home in South Whittier,CA, you will need to act quickly and cautiously to prevent damage to your home and keep everyone inside safe from harm. If ever faced with this stressful situation, follow these four steps:

1. Turn Off Electricity

One of the main dangers of water leaking from a ceiling light is the possibility of electrocution or an electrical fire starting. Never touch the light fixture or a light switch, and keep everyone as far away as possible from the leak. Next, find the main breaker box for your home and shut off the electricity. To ensure the power is really off, you can perform a test using a non-contact voltage tester on a dry electrical source.

2. Shut Off Water

Heavy leaking from water in light fixtures can cause extensive water damage to your home. You want to prevent even more water from entering your home by turning off your home’s main water supply.

3. Address the Leak

You can place a bucket or towels under the drip to help soak up some of the water and prevent more damage from occurring. The leak can be caused by a ceiling pipe or even a leaking toilet or bathtub. If the water is coming from a source upstairs, address the leak if possible and clean any standing water.

4. Call the Experts

You will need the help of a water damage restoration company to address any ceiling damage or other water damage that occurred to your home. Contact a specialist right away to prevent the situation from getting worse.
Discovering water in light fixtures requires immediate and careful action. Remember to make everyone’s safety a priority, and don’t hesitate to get to help.

Understanding the Costs of Mold Removal

5/26/2019 (Permalink)

Hire a mold remediation specialist immediately

Ways to Keep Down the Cost of Mold Remediation

The discovery of mold is one that no homeowner ever takes lightly. Mold growth can severely damage a home's structure and present other costly issues. For instance, mold removal alone costs, on average, anywhere between $500 and $6,000, but it can easily soar into the tens of thousands of dollars if the problem is allowed to fester for long enough. That said, there are a few ways you can keep the costs of mold remediation in Friendly Hills,CA, down. Those include the following:

  • Hire an inspector to determine the true extent of the problem.
  • Make sure the inspector uses all three types of testing: air sampling, surface testing and bulk testing.
  • Hire a mold remediation specialist immediately after obtaining test results.
  • Look to your insurer for help covering the cost of repairs.

Bear in mind that even if you take the above measures, there's still a good chance the cost of remediation will give you sticker shock. However, don't let that deter you from getting help, as the longer you wait, the costlier the damage will become.

How To Hire a Mold Inspector

Unfortunately, the mold industry is highly unregulated. To be sure you're hiring a true mold removal professional and not just someone with a website and enough knowledge to con you into paying a deposit, there are a few guidelines you should keep in mind:

  • Qualified inspectors should possess an undergraduate degree in science or a related field.
  • A true professional should have industry credentials, such as CIEC (Council-certified Indoor Environmental Consultant) or CIH (Certified Industrial Hygienist).
  • The right professional should provide you with a customized report that includes results from the surface and air samples.

Because inspections are key part of the black mold removal process, it is essential you do your due diligence before hiring an inspector.

Hire Your Mold Remediation Team

The mold inspector may or may not work for the remediation team you plan to hire. If he or she doesn't, send the results to your chosen mold cleanup team so he or she can devise a plan and begin the mold removal process as quickly as possible.

How Fire Damage Can Lead to Water Damage

5/21/2019 (Permalink)

Fire damage in a West Whittier, CA home

There’s no question that fires can cause devastating damage to a home. In a matter of minutes, you could watch in horror as your property and possession go up in flames. Fire damage isn’t the only concern you’ll have in this type of disaster. You also need to be aware of potential flooding on your West Whittier, CA, property as a result of firefighters’ efforts to put out the fire.

Response Following a Fire

Your first responsibility after alerting the authorities about a fire in your home is to get to safety. Then, you should let firefighting crews take over. The team will use a lot of water to ensure it puts out all the flames. This can result in water damage inside the structure. Here’s what will happen next:

  • You should take photos and contact your insurance company.
  • Avoid touching anything in the area of the fire.
  • Contact a fire restoration and water cleanup professional.

Water Cleanup Issues

A fire crew’s primary concern is to get the fire under control, stop it from spreading and ultimately completely extinguish it. The responders will spray as much water out of a fire hose as possible to achieve these goals. While this may effectively put an end to the flames, it will likely cause other problems with water on the floor, ceiling, walls, furniture and electronics.

The Next Group Comes In

In order to salvage as much of your home as possible, a restoration company will remove water left behind from the fire department. Specialists will use high-powered extractors to remove any water from the area. The team will determine what items can be saved and what it must replace.

Clean and Sanitize

Fire damage can destroy the structure or your possessions, but water has its own ill effects. The restoration technicians will thoroughly sanitize the wet areas to keep mold from growing and to help eliminate other substances.

In addition to fire damage, an emergency such as this at your home can introduce a lot of water. In order to remove it and begin rebuilding your house, make sure you call the experts.

How to Set Up a Business for Storm Survival

5/9/2019 (Permalink)

It is a good practice to back-up digital files regularly

Storm Survival

With storm season just around the corner, many business owners recognize the importance of commercial storm preparation. Storm survival takes some planning and research, but when done correctly may save your company thousand of dollars and hours of time in the long-run. After-storm recovery often includes water removal, tear out of wet goods and more. Prepare for the unexpected to increase your odds for storm survival.

Mental Preparation

First and foremost, for your company to successfully withstand an oncoming storm, you must be mentally ready. Each employee must know their role if a storm strikes as well as what action they should take. In order to be mentally ready for ugly weather conditions that could come your way, you should pre-meditate on the following ideas:

  • Assess your biggest assets including employees, technology, inventory etc.
  • Draw-up an evacuation plan
  • Appoint emergency response leaders

Physical Preparation 


When addressing the structural protection of your business site, consider common weather conditions that occur in the Whittier, CA, area. A post-storm scene may present anything from heavy wind destruction to flooding and water damage. While a flash flood might lead to the post-flood tear out of carpeting or upholstery, you may be able to prevent some losses with simple preparation.

It is a good practice to store your documents in a water-proof safe and back-up digital files regularly. Keep valuables and other important goods at higher levels to avoid rising water levels. Stay informed about weather conditions in your region. Before the storms come, be prepared by signing-up for local weather alerts.

After the Storm

If evacuation has taken place, stay safe and listen to local authorities to know when you can return to your commercial facility. You may be anxious to start the clean-up process, but risking personal safety is never worth the cost.

While a storm restoration specialist can help you with the tear out and drying of your workplace after a storm, nothing can replace the good that can come from having a solid plan in place beforehand. Follow these simple tips to get your business storm-ready.

How To Fix a Sewage Backup in Your Bathtub

4/27/2019 (Permalink)

Call SERVPRO for your Sewage Backup

It’s a problem you as a homeowner in Friendly Hills, CA, never want to face – sewer backup into your shower or bathtub. How does it happen? You may flush your toilet one day and notice the drain is slower than normal and then the next time you flush, the waste and water suddenly appear in your bathtub. Since the problem is hidden deep inside your plumbing pipes, you may not know how to handle the situation. Here are four helpful hints.

1. Assess the Situation

Turn the water valve to the toilet off to ensure it doesn’t get flushed again. Then, although it sounds unpleasant, look to see what type of bathtub backup has blown up through the pipes with the sewage. Check for dirt, rocks, or plant roots because it could mean a broken sewer line in addition to a clogged line.

2. Contact a Professional

You may be tempted to try and fix the sewer backup with the help of a plunger, but if the clog is serious enough to completely block the line, you probably need the advice of a water mitigation technician. He or she has access to tools such as cameras and line-snakes that can often open the blocked line quickly to prevent further flooding.

3. Clean the Area

Once the line is open, and the water is running free, the water specialist can begin cleaning the area to remove the residue that is still inside the bathtub after the liquid drained back out. Most experts use the help of a specially designed vacuum.

4. Disinfect the Tub

The last step in the sewage cleanup process is generally to disinfect the area to keep your family safe. The technician knows which cleaner and disinfectant to use in the cleanup to fight the bacteria and germs associated with sewage problems.
A sewer backup can damage your home if left unattended. However, with the help of a water technician, the situation can quickly be remedied.

How To Handle Category 2 Flooding at Your Business

4/18/2019 (Permalink)

Have maintenance personnel check regularly for leaks.

A water disaster can happen anytime and without warning. When category 2 flooding happens at your business in Friendly Hills, CA, it can be a serious issue, potentially costing you income during the cleanup and restoration period. In addition to a water pipe repair, you are likely to need a water damage assessment of the structural materials and any damaged contents. Contact a service that is Faster to Any Size Disaster and can get right to work on resolving your situation.

Category 2 flooding is caused by a pipe leak on an upper floor that then seeps down through the building materials, such as sheet rock, studs and insulation to the floor below or even into the basement. This type of a leak or flood may require more extensive restoration, as the water may have been sitting a while before it flooded into the floor below. The most common cause is a broken pipe.

How To Help Prevent Category 2 Water Damage

  • Have maintenance personnel check regularly for leaks wherever exposed pipe, faucets, or water mains may be present.
  • Watch sheet rock and flooring materials for signs of water seepage.
  • Stay alert to the smell of any mold or damp building materials.
  • Use this plumber’s tip: Put your ear up against a wall. If you can hear water running but can’t quickly determine why (sprinklers running, toilet flushing, etc.) then call a professional to look things over.

A timely water pipe repair could save a good deal of time and damage, but a leak may not always be readily noticeable. Some leaks may go on for months without recognition or repair, leaving water to slowly and steadily seep into subfloors and structural materials and into your lower floors.

Upon finding such a situation, or in the event of an obvious pipe break, get help with the water pipe repair immediately. And remember that calling a professional water mitigation service in Friendly Hills, CA, to assess what is needed can get your business set to rights again as soon as possible.

Steps To Take When You Smell Mold in Your Business

4/11/2019 (Permalink)

Musty or earthy smell or even the smell of rotten wood may mean mold is hiding in your building.

If you have identified a mold smell in your business in Friendly Hills, CA, then further action on your part is required. While mold can sometimes be difficult to find with a visual inspection, an incredibly musty or earthy smell or even the smell of rotten wood may mean mold is hiding in your building.

Why Mold Smells

There is no doubt a fungus smell is a very unpleasant odor, but what causes mold to smell this way in the first place? The odors caused by mold are caused by chemicals called Microbial Volatile Organic Compounds (MVOCs) that are released as mold grows. Depending on the type of mold in your building and what stage of growth the mold is in, you might notice different smells:

  • Musty or earthy
  • Oil or Grease
  • Cat Urine
  • Dirty Socks
  • Mowed Grass
  • Locker Room
  • Alcohol

Where Mold Hides

Just because you can’t see mold doesn’t mean it’s not there, which is why it is so important you take complaints of a mildew smell seriously. If there is an unknown leak or moisture issue in your building, mold can grow deep within your building’s structure and cause extensive damage. Common mold hiding spots in your commercial building include:

  • Carpet Padding
  • Ceiling Tiles
  • Drip Pans
  • Wallpaper
  • HVAC systems

What To Do About a Mold Smell

Once you or someone in your building notices the smell of mold, you need to call in mold remediation specialists to inspect your building for mold and quickly address the issue. These experts will know where to look for mold and will have access to special technology like an infrared camera to find moisture within your building’s structure.

When you suspect there might be mold growth in your commercial building due to complaints of a mold smell, it is important you act quickly. This will be prevent the mold from spreading to other parts of your building.

Ventura Storage Units Flooded: SERVPRO of Whittier Saves Contents

4/8/2019 (Permalink)

Our goal at SERVPRO of Whittier is to help minimize the interruption to your life and quickly make it "Like it never even happened."

Imagine all of your most precious possessions, most important keepsakes, and dearest memories being destroyed by water damage from a broken sprinkler while they sit in a storage unit you thought they would be safe in. Due to SERVPRO of Whittier’s incredible response time, we were able to get to the loss site quickly enough to prevent this tragedy from happening in over 30 units at Power Self Storage. SERVPRO of Whittier has a strong policy in regards to our response time. Since water damage gets more and more severe as time goes by, we make it a priority to get out and begin emergency services before contaminated water allows mold-causing bacteria to grow and affect contents.

            The owner of Power Self Storage in Ventura gave us a call when they needed our help to clean up after a sprinkler broke in some of their units. Our crew managed to save contents from all 30 units thanks to our ability to arrive within hours of the call for our assistance. Our crew chief Jose Arcila was able to separate the items that had a possibility of being saved from those that we had to create an inventory with descriptions and pictures for. He and our technician Martha created the inventory on our Assured Software Program to offer a very detailed report for our customers that is customizable for our customers’ needs. This is something our customers are able to use to appraise their belongings. SERVPRO of Whittier always strives to be as helpful as possible in situations like this by enforcing our rule of arrival within four hours of the call.

SERVPRO of Whittier can help with your Fire Damage

4/5/2019 (Permalink)

If your home suffers from a fire loss, Call SERVPRO of Whittier

Have you had recent fire damage?  SERVPRO of Whittier is here to help!  SERVPRO of Whittier has certified technicians and crew chiefs to help with any fire damage- no job is too big or too small for SERVPRO of Whittier.

We understand the stress and chaos a fire loss can leave in your home or business.  Families get displaced and businesses shut down and cause a stressful environment.  Leave the stress and chaos to the professionals. 

SERVPRO of Whittier not only helps with residential restoration, we also help small or large commercial businesses get back on their feet.  So if you have had a recent fire or water damage in your business or commercial building, do not hesitate to give us a call for an inspection.  We are here 24 hours a day 7  days a week- weekends and holidays for all your fire and water emergency services.  Give us a call at (562) 698-5368. 

3 Reasons To Work With a SERVPRO Franchise

3/24/2019 (Permalink)

Call our office team and we make it "Like it never even happened."

Running a remediation business can have its challenges, and unfortunately, sometimes those challenges get passed on to the customer. When your clients use the services of a SERVPRO franchise in South Whittier, CA, you know they aren't stuck with a business with questionable skills and resources. Having the backing of a corporation with over 50 years of experience in the remediation industry can assure your clients they are getting the best service possible.

1. Local Independence

Each franchise is locally owned. Franchisees enjoy the benefits of owning a small business, such as working for themselves and leading a team. They are granted the independence to get to know their area and tailor their services to its needs. For example, if they live in a region that experience frequent flooding, they can focus on sharpening those skills to be the best flood damage specialists around.

2. Corporate Support

No SERVPRO franchise is left completely on its own, though. Each owner has the backing of the corporation. If a disaster strikes a particular area, the local SERVPRO has access to corporate resources. Extra equipment and help can be there in no time to assist with the increased demand for remediation.

3. Exceptional Training

Every SERVPRO team is certified. This certification guarantees that they have gone through training and testing to make sure their work meets industry standards. They have the knowledge, skill and experience to get the job done right the first time. You don’t have to worry about your clients’ property being handled unprofessionally when you make SERVPRO your preferred vendor.

If your clients need water, fire or mold mitigation in their buildings, you can confidently recommend their local SERVPRO franchise. Combining local commitment with corporate support, the team of specialists at SERVPRO can assess, clean and repair your clients property, restoring it to its former glory “Like it never even happened."

What’s That Smell? Is Black Mold Hiding in Your Home?

3/17/2019 (Permalink)

Mold Spores thrive in temperatures of 70 degrees Fahrenheit with 50 percent of humidity

There's a suspicious, musty smell you often notice, usually when coming home after being outside. You know you haven’t had a flood, and you've inspected for any type of water damage. You’ve searched the nooks and crannies and can’t see anything out of the ordinary, yet the smell remains. Take these steps if you suspect that you have black mold invading your West Whittier, CA, home.

1. Listen to Your Nose

Mold is considered secondary damage to a primary event (such as flood or leak) and can persist long after the initial event has passed. If you smell something, there is something in the air. While any mold can cause problems, black mold is particularly dangerous as it is toxigenic and can cause a variety of health issues in humans and pets. If you smell something, it is time to do something.

2. Do Not Disturb

Even if you can find the source of the mold, it is advisable to have a professional home inspection and begin mold remediation as needed. Mold spores become airborne when disturbed and can spread to other areas of your house and even to your belongings. Your vigorous scrubbing may distribute the mold rather than inhibit its growth and can exacerbate any health issues.

3. Reduce Humidity Levels

Mold spores, while always in the air, thrive when temperatures are above 70 degrees Fahrenheit with over 50 percent humidity. It only takes a few days for mold to start spreading on porous surfaces where spores can linger long after the weather has changed. If high humidity is contributing to mold growth, you may need to take additional steps to ensure that the problem does not return.

4. Prevent Future Growth

Determining the cause of moisture in your home will help you prevent further mold outbreaks. In addition to getting rid of mold, you may need to improve ventilation, clean gutters, repair roof leaks, seal windows, or take other measures to make a less friendly environment for fungal growth.

It doesn't matter if mold is the musty, harmless variety or more toxic black mold. When you find spores, it’s time to evict your unwelcome guests.

How to Care for Mold Damaged Artwork

3/7/2019 (Permalink)

Mold can grow anywhere, all it needs its moisture


It’s an art lover's worst dream – a flood or water damage in your home damages artwork. Even if it doesn't get wet, art can absorb moisture and become moldy. The good news is moldy artwork can be saved, with the right professionals and the right approach. Learn how mold cleaning on artworks and how you can restore mold ravaged art in your Whittier, CA home.

Understanding Mold Damage

Because mold feeds on organic surfaces, it can damage artwork in a variety of ways. These include:

  • attacking frames
  • eating away at canvases and paint
  • staining canvases

All of this causes breakdown and frank damage that will ultimately destroy artwork.

Cleaning Mold from Artwork

Artwork mold cleaning involves multiple steps. On the back of a painting, try spraying anti-germ or bacteria cleaner. Plain rubbing alcohol can help to clean the front. Blend it with water and dab it on to destroy mold.

A soft brush can lift dry residue, but use a vacuum to suck up mold dust. Be sure it features a HEPA filter.

The most important piece is thoroughly drying the painting. Set artwork in a sunny area to dry, but make sure not to leave it too long as that can cause paint color to fade. Speed up the process by putting the artwork on a flat surface and drying it outside in direct sunlight. Inside, placing it by a sunny window works.

Fungus damage is nothing that any art lover wants to face. It can wreak true havoc on your art collection and have costs both financial and emotional. Fortunately, it doesn’t have to destroy your collection. Use these tips for mold cleaning on your art or, if you have major damage, contact a mold remediation specialist and get your collection back in top shape.

How To Reduce Disaster Response Time

2/19/2019 (Permalink)

Homeowners and insurers can count on SERVPRO to be Faster to Any Size Disaster in Whittier, CA.

How To Reduce Disaster Response Time

Every second counts after fire, storm, or water damage at a residence in Whittier, CA. Some mitigation and restoration services take longer than others to respond to damage. These four factors make SERVPRO Faster to Any Size Disaster.

1. Franchise Locations Nationwide

A local franchise can quickly respond to calls. In addition to returning a call within one hour, a nearby location can also have trained experts on site for an assessment within four hours. It is critical to act quickly to limit damage.

2. Trained and Certified Staff

The quality of training is a major benefit of relying on a local franchise of a national corporation. SERVPRO provides new franchise and employee certification training. This company is also an approved training school for Institute of Inspection Cleaning and Restoration Certification. Trained professionals can respond Faster to Any Size Disaster.

3. Large Scale Loss Response

In the event of a major flood, storm or other large-scale loss, a local franchise can achieve the shortest response times. If a region is experiencing increased demand for mitigation and restoration services, the national corporation can call on nearby franchises to provide additional equipment and expertise and reduce wait times.

4. One-Stop Mitigation and Restoration

A service equipped to perform both mitigation and restoration is likely to shorten the length of the overall cleanup and restoration process. Rather than contacting two companies and juggling estimates and schedules when filing an insurance claim, homeowners or insurance representatives can rely on a single service to provide a complete estimate and restore a residence as quickly as possible.

Homeowners and insurers can count on SERVPRO to be Faster to Any Size Disaster in Whittier, CA. Calls should be responded to within one hour, and an on-site visit should take place within four hours. Professionals will follow up on this assessment with a verbal briefing and an estimate.

4 Steps to Expect in a Storm Damage Restoration

2/14/2019 (Permalink)

For a storm damage restoration call SERVPRO of Whittier.

Steps To A Storm Damage Restoration

If your business in Whittier, CA, experiences severe storm damage, there are a few things you may be able to expect in the restoration process. These steps include everything from a tear out of damage materials, to the removal of flood water. Here are four of the steps a chosen restoration expert may take.


1. Remove the Water

The first thing a professional restoration company may choose to do is remove any standing water or flooding the storm may have left behind. The quick removal of flood water is an important step to help prevent mold growth as well as any further water related damages. This process usually involves the use of dehumidifiers and water pumps.

2. Remove Damaged Materials

Another step many restoration experts employ, is to tear out and replace any materials that may be beyond repair. These may include soaked drywall or carpet, materials that may experience mold growth, or areas that may have experienced structural damage.

3. Dry the Flooded Area

To help prevent further water damage the restoration team will thoroughly dry the area before repairs can begin. This helps ensure that no water damage has been left behind which could otherwise lead to potential rot or mold growth. In many cases dehumidifiers may be used help keep moisture out of the air.

4. Begin Restoration

After these steps have been completed storm restoration efforts can begin. This process may include repairing of walls and flooring, mold prevention efforts, and working with the insurance company to figure out the cost of any replacement items covered under the policy.

In most cases the restoration team will remove the water, tear out any materials that are beyond repair, dry and decontaminate the affected area, and then began restoration efforts. Knowing that these are expected steps in the process, you can feel confident that that your business can be restored to pre-storm conditions.

3 Ways Water Can Damage Your Home After a Fire

2/4/2019 (Permalink)

Firefighters putting out a fire in Whittier, CA

Ways That Water Cause Further Devastation After a Fire

A fire can wreak havoc on your home, but the flames aren’t the only things that can cause destruction to your property. Often times, water can cause as many or, in some cases, more problems as the fire damage itself. If you own a home in Whittier, CA, then you should be aware of the ways that water can cause further devastation after a fire.

1. Ruptured Pipes

During a fire, temperatures in your home can become extreme, and the intense heat can cause burst pipes and plumbing malfunctions. Falling debris can also lead to warped or broken pipes. Even if parts of your home are spared from burning, flooding can cause water damage throughout your residence, especially to walls and flooring.

2. Storm Damage

Fire damage often includes structural problems to the roof and windows. This can mean that water will be able to enter the home during any inclement weather that occurs before repairs can be completed. Placing tarps on the roof and boarding any broken windows can help mitigate these potential problems.

3. Water From Fire Hoses

When firefighters go to work to extinguish a burning house, their biggest ally is water. While absolutely necessary, the thousands of gallons that can come from a fire hose can leave behind a great deal of residual water that will need to be cleaned and removed. The longer this water sits stagnant, the greater the potential for incurring more damage and costly repairs. Fire extinguishers used by emergency responders can also contain compressed water, which can also leave behind destruction.

If you are dealing with the heartbreak of a fire in your dwelling, you are probably preparing to combat the fire damage you have suffered. However, you should also make a plan to deal with the destruction that water may have caused to your property, as well. Contact an emergency restoration specialist for more information to help you restore your home to the safe haven you deserve.

Will Mold Disappear If I Do Nothing?

1/22/2019 (Permalink)

Mold damage in a West Whittier, CA home

No one in West Whittier, CA, wants to find out they have mold growing somewhere at home. The very word alone can give one anxiety. If you discover black mold or any other type of mold in your house, you want to do all you can do eliminate it so you can once again have peace of mind. But what happens if you do nothing at all? Will mold simply go away on its own? Consider how this fungus develops and how to get rid of it.

Causes

You may find mold at home in your drywall, under the carpet, in cabinets or cupboards, or in just about any other place you can think of. Usually, it develops due to a moisture problem in some of the following ways:

  • Humidity
  • Leaky pipes
  • Roof leaf
  • Condensation (such as in showers and basements)
  • Flooding

Remediation

The best way to get rid of mold is to call a mold removal specialist. You can find a qualified, experienced team of professionals that have the right equipment and techniques to safely and thoroughly remove mold from your house. These experts can come to your place promptly, address the severity of the mold growth and formulate a plan to get rid of it with as few disruptions to your life as possible. The team will typically be especially mindful of black mold.

DYI

There are some home remedies you can explore to eliminate mold. You could try a mixture of bleach and water or of laundry detergent and water. You would then apply the solution to the affected area. However, your safest bet is to call a professional who is certified and experienced in mold cleanup.

Nothing

If you remove the factors that encourage mold growth, such as moisture and condensation, you should be able to slow the growth of mold. However, this won’t make the mold vanish. The spores will still be there.

Make sure you actively do your part to get rid of black mold and other mold growth. Enlist the help of an expert right away.

How To Address Kitchen Sink Leaks

1/18/2019 (Permalink)

Most common leaks are under kitchen sink.

It’s not uncommon for a homeowner in Whittier, CA, to contend with flooding issues or other water problems. One of the most likely places to find leaks is under the kitchen sink. These issues can develop over time and slowly occur without your immediate detection. They may also start suddenly due to a burst pipe or plumbing malfunction. If you can effectively respond to these situations, you can avoid disasters and costly cleanup.

Crucial Steps To Take

Once you realize you’ve got water in your home, you need to act appropriately and swiftly so you can minimize damage and remedy the problem. Here are your initial steps when you find a leak under your kitchen sink: 

  • Find the exact source of the problem
  • Shut off the water flow to the sink.
  •  Call a professional plumber

Find the source

The faster you can determine where the leak originates, the better chance you have of avoiding major flooding. When it comes to leaks in the kitchen sink, there are a few usual suspects. The problem could reside at the valve or supply line, which will be under the sink near or against the wall. If the leak isn’t come from there, it could be a problem with the drain or with the faucet base.

Shut Off the Water

Once you’re confident you know where the leak is coming from, you need to turn off the water so you can put an end to the leaking. It should be simple enough to turn the shutoff knob, but if for some reason it won’t turn easily, you can shut off the main water line to your home.

Call a Pro

Luckily, if severe flooding requires total kitchen repair, you can call a licensed restoration crew to help. Before it gets to this point, you can avoid severe problems and contact a plumber to help you put an end to the leak and get your sink in proper working order once more.

Kitchen sink leaks are annoying, but they’re usually easy to address. Follow these steps and enlist the expertise of plumber, and you shouldn’t have to worry about flooding in your kitchen.

4 Essential Water Damage Restoration Steps

1/10/2019 (Permalink)

Mold growth due to water damage on a commercial building in Whittier, CA

4 Essential Water Damage Restoration Steps

Regardless of your building’ age, broken pipes and water damage may be serious concerns. Because excessive moisture can cause secondary mold contamination, it’s essential to respond to leaks and flooding quickly. To help ensure a timely and efficient water cleanup, you may want to consider consulting a professional restoration service. To safeguard your facility’s integrity, the team you hire should complete four key steps during the process.

1. Document Damage

Most commercial property insurance policies cover damage resulting from leaking pipes. To file a complete claim, you may need to provide evidence of destruction. For this reason, you should ensure someone takes photographs or videos before cleanup efforts commence.

2. Remove Saturated Items

Any standing or pooled liquid should be promptly drained from the premise. It’s also essential to remove every saturated item from your building. This includes office equipment, upholstered furnishings and carpets.

Water can also seep behind walls and soak insulation. For this reason, you should also remove and discard wet drywall.

3. Dry Affected Space

Water damage can result in substantial mold growth. To help reduce this risk, it’s important to thoroughly dry the affected area as quickly as possible. Your water cleanup team may open windows and employ fans and dehumidifiers to expediate the process.

4. Verify Absence of Moisture

Depending on the severity of flooding, it may take several days before the site is dry. Because mold is adept at growing within hidden areas, it’s critical to verify the absence of moisture before replacing destroyed flooring and drywall. Your restoration crew can utilize moisture meters to ensure the site is adequately dry and ready for the final phase of reconstruction.

Recovering from broken pipes and extensive water damage can be a daunting experience for any Whittier, CA, business. By completing these four critical steps, a professional cleanup team can help you efficiently evaluate and address the situation, allowing you to focus on vital business operations.

3 Facts About Fire Damage at a Rental Property

1/10/2019 (Permalink)

Fire damage in West Whittier, CA

3 Facts About Fire Damage at a Rental Property

Rental property owners and tenants may be unsure about the limits of their responsibilities for fire damage. Here are three helpful facts about liability and insurance coverage in the event of an apartment fire in West Whittier, CA.

1. Property Owners Are Responsible For Structural Damage

A landlord is responsible for covering damage caused by fire to the property itself. This includes building materials, systems, and provided contents, such as carpeting. A homeowners insurance policy should cover the cost of cleaning, restoring, or replacing damaged materials and items.

2. Tenants Are Responsible For Their Contents

Tenants are responsible for restoring or replacing their own possessions following an apartment fire. These contents may include clothing, furniture, electronic devices, and personal effects. This is likely to be the case regardless of the cause of a fire. Renters insurance can help to offset costs that accrue due to a fire at a rented residence. Tenants should make sure that that the policy they choose will cover replacement costs and not actual value with depreciation.

3. Renters Insurance Can Cover Additional Costs

Renters insurance policies may also provide a limited amount of liability coverage for negligence as well as injuries or property damage suffered by third parties. These policies may also help to offset a variety of expenses associated with loss of a use of a residence, such as additional living costs or the cost of temporary relocation for the duration of the mitigation and restoration process.

After an apartment fire has been extinguished, renters should document damage to contents and make a list of items in need of restoration, repair, or replacement. Try to locate proof of purchase if possible. Property owners should also document structural damage to support a separate homeowners insurance claim. Renters and landlords can both benefit from the expertise of a fire damage cleanup and restoration company in West Whittier, CA.

How To Avoid Additional Damage After a Flood

12/19/2018 (Permalink)

Mold growth due to water damage in Whittier,CA

When your home floods, getting the water out and getting everything back to normal is probably your primary concern. If the process is not handled quickly or properly, however, your house in Whittier, CA, could suffer secondary damage. Problems such as sagging walls or black mold could appear. To avoid these situations, there are a few precautions you need to take.

Types of Damage

Aside from the primary damage caused by the leak and subsequent flooding, other issues could occur. Some of these concerns include:

  • Mold growth
  • Cracks in walls
  • Buckling hardwood floors
  • Damaged finish on floors
  • Detached tiles or peeling vinyl

There doesn’t have to be visible standing water for these problems to occur. Black mold can start to grow in high humidity that results from failure to dehumidify the area affected by the flooding. An incomplete repair process can cause just as much residual damage as a delay.

Prevention Strategies

To ensure that you don’t add secondary damage to your home’s issues, it’s important to hire certified water restoration specialists who can be trusted to see the repair process through from beginning to end. Of course, all water should be removed, and all surfaces cleaned. The restoration doesn’t stop there, though. Not only should they take away all saturated materials from the area, but they should also make sure the items are thoroughly dried and cleaned before bringing them back into your home. Wet areas should be well ventilated to reduce humidity levels and help rooms dry more quickly. After the entire cleanup process is finished, technicians should complete final tests for microbes and mold growth.

You cannot always prevent flooding in your home, but you can take back some control by calling in the experts and addressing the problem quickly. Call at the first sign of a problem. Avoid black mold, damaged floors and sagging walls with fast, thorough cleanup from qualified professionals.

How To Keep Pets Safe During a Fire

12/19/2018 (Permalink)

Post a pet alert on your front door so that firefighters can be on the lookout

You probably consider your pet to be a member of the family, so it’s important to safeguard its life in the event of a fire emergency. Home fires in West Whittier, CA, are common, so having a readiness plan is imperative. There are several things you can do to prepare all the members of your family, especially the furry ones, for a fire.

Pet Records

Your pet’s record should be kept with the rest of the family’s vital records. A few things to consider keeping in the grab bag or fireproof safe include:

  • Pet adoption papers
  • Vaccination records
  • List of medications, if applicable

Your animal’s important documents should be kept safe and accessible. While fire restoration professionals may be able to salvage damaged items, it may be even more helpful to make electronic copies of the paperwork as a backup.

Emergency Plan

Include pets in your fire emergency plan. If you put together a disaster kit for each family member, for example, you also need one for the dog. When your family gives the evacuation plan a trial run, your pet should practice, too. This practice serves as both human and pet preparation to choose the best route to safety.

Firefighters Assistance

A key component of pet safety during a fire in your home is making sure firefighters are aware that there is an animal on the premises. When you aren’t at home, make sure your pets are kept near the entrance so that they can be easily found. If this doesn’t seem feasible, you can also post a pet alert on your front door or a prominent window. List the number of pets so that firefighters can be on the lookout for them.

You don’t want to wait until a fire emergency occurs to think about what you will do to keep your pets safe. By having a plan and making sure your animals are well documented, you increase the likelihood of saving them during a house fire.

3 Ways to Avoid Mold in Your Restaurant

12/2/2018 (Permalink)

Keep your kitchen ventilated in South Whittier, CA

3 Ways to Keep Mold From Growing in Your Restaurant

With all the work that it takes to manage a restaurant in South Whittier,CA, you want to ensure that customers enjoy themselves and that your building is clean and safe. Although mold growth can disrupt any business, it can be especially devastating for a restaurant. Luckily, there are several ways to keep mold from growing in your restaurant.

1. Keep Workspaces Clean

Water damage from a broken appliance or a leak can help to create the perfect environment for mold to grow. In order to prevent mold from growing, it can help to make sure your kitchen staff uses the best practices when it comes to cleaning the kitchen. It is also often helpful to make certain that other areas in your restaurant that may be close to water sources, such as bathrooms, are kept clean.

2. Be Aware of the Quality of Food

Make sure that you know when all food products should be used by, including canned goods, produce and other food items. Often, it is helpful to create a system so your cooks and chefs are aware of what methods to use when storing food in order to keep the food fresh for as long as possible. It can also be helpful to use food shortly after it is purchased, as older food tends to be more susceptible to mold growth.

3. Keep the Kitchen Ventilated

Mold tends to grow in areas with levels of high humidity, though mold can also grow in dry locations. Since kitchens are likely to become humid and warm with so many people present and appliances being used constantly, it’s often helpful to keep the area as cool and dry as possible. Using fans and keeping the temperature cool can help to prevent mold from growing in your restaurant.

Knowing how to prevent mold from growing in your restaurant can help you ensure your business runs smoothly. If you notice signs of mold growth in your restaurant, consider contacting mold remediation professionals who can help you safely restore your business.

How You Can Create a Fire Escape Plan at Work

11/23/2018 (Permalink)

Be sure that you have a fire escape place and practice it often in your West Whittier,CA office

Remember back to your school years when you’d have to participate in regular fire drills? You may have disliked these experiences, but if the time comes when you need to put the drill into practice, you’re grateful. What would happen if a fire broke out in your West Whittier,CA, workplace? Do you have a fire escape plan? If you don’t, it’s time to develop one. Even if you do have one, you should review it to ensure it’s effective.

The Rundown

If a fire started in your office right now, would chaos ensue, or would you and your staff know how and where to exit safely and orderly? You can develop a good emergency escape plan by following these simple guidelines:

  • Inspect the building.
  • Assign roles and responsibilities
  • Draw a map of escape routes
  • Practice, practice, practice

Inspect the Building

You can’t have a very effective fire escape plan if you don’t know the layout of your own office space. Conduct a walk-through of every square foot of the building. Identify all exits and how close they are to each office and cubicle. Identify fire alarms as well as potential hazards.

Assign Roles and Responsibilities

Communication is critical during these events. Every floor in your building needs some to guide others to the exits. You also need other roles such as floor monitors to ensure everyone has left as well as wardens to help gather everyone.

Draw a Map of Escape Routes

Your employees to a visual representation of the escape plan. Draw a clear picture of where all exits are in relation to each floor. Make sure you clearly mark the meeting place.

Practice, Practice, Practice

Everyone must know the plan well enough that if the real event occurs, there will be no hesitation. Practice your escape a minimum of once a year.

If you need help with your fire escape plan, the Red Cross has some excellent resources. You can also rely on the expertise of fire cleanup and restoration companies.

What To Do When Your Flight Is Canceled

11/14/2018 (Permalink)

Stormy weather in Whittier,CA

Traveling during storm season is often a gamble, but you can still have a successful trip even if your flight is canceled. If the weather forecast in Whittier, CA, includes stormy skies when you are scheduled for takeoff, there are several things you can do to make the process of navigating a possible canceled flight easier on yourself.

Stick to the Plan

One of the most frequent mistakes travelers make when their flights are canceled is to change the timeline on their itinerary. While it's true that some scheduling issues are out of your control, try not to let your own planning become lax in the process. Some habits to keep include:

  • Departure time for the airport
  • Security-ready luggage
  • Light packing

Just because a flight is delayed or canceled at the moment, don't assume that status won't change. As any storm remediation professional can tell you, the weather can shift in a moment. If that happens, a canceled flight can turn into a slightly delayed flight or an alternate flight, so it's generally in your best interest to behave as if your plane is right on schedule.

Take Control of the Situation

If the flight is canceled once you are at the airport, you will likely be directed to line up and wait for an alternate flight. Instead, try calling the airline directly. You can often rebook much more quickly if you don't wait to go through the line at the airport. If there is a possibility of cancellation, it's helpful to know the compensation the airline offers. You may be eligible for a partial reimbursement or even meals or hotel stays if you have an extended delay, but you are unlikely to receive compensation if you don't know to ask for it.

While smooth skies are preferable, your canceled flight doesn't have to ruin your travel plans. With these storm tips, you can still reach your destination with relative ease.

How to Avoid a Cigarette Fire

10/24/2018 (Permalink)

It is important to install smoke alarms in your Friendly Hills,CA home

If you're a smoker and you own a home in Friendly Hills,CA, you need to be aware of the dangers of a cigarette fire. One little mishap can cause thousands of dollars' worth of damage, or worse. By being aware and alert, this kind of tragedy can be avoided. Here are a few simple steps to preventing a cigarette disaster.

1. Don't Smoke in the House

The most effective way of preventing an ashtray fire in your home is to limit your smoking to outdoor areas such as patios and backyards. Make a habit of going outside when you feel the need to smoke. Not only does this prevent the possibility of a cigarette fire, but it also has the benefit of keeping tobacco odors out of your home.

2. Avoid Smoking When Sleepy, Medicated or Drinking

If you feel the need to smoke in your house, be careful to refrain from lighting up when you're tired or under the influence of drugs or alcohol. Never smoke in bed or while reclining on the couch, as the cigarette could easily fall from your hand and set a mattress or other furniture ablaze.

3. Make Sure Smoke Alarms Are Working

It's important to have smoke alarms installed on every floor of your house, including the basement and attic. Be sure to test them every month to make sure that they are working properly.

4. Keep Matches and Cigarettes Away from Children

Keep your cigarettes and any matches or lighters in a secure place that children can't access. A curious child could easily start a fire by dropping a lit match or cigarette.

If you are ever the unlucky victim of a cigarette fire, you may want to contact a professional fire cleanup company to make sure the needed repairs are done properly. Hopefully, this isn't the case, and by taking the precautions outlined above, you can prevent a fire before it has a chance to happen.

How To Maintain a Commercial Roof

10/18/2018 (Permalink)

Have your maintenance supervisor trim overhanging trees

Commercial building owners or maintenance supervisors should schedule inspections and perform upkeep. The maintenance required may vary depending on the type of roof on a structure in West Whittier,CA. Cleaning and repairing a roof can prolong its life and resolve wear or wind damage before a roof leak causes a major problem.

Schedule Regular Inspections

Inspections should take place at least twice a year, ideally in the spring and fall. This can help owners and maintenance supervisors ensure that winter weather or summer storms have not damaged the roof. Each inspection should involve looking for defects while checking the condition of

  • Drainage systems
  • Flashing
  • Penetrations
  • Edges
  • Expansion joints
  • Parapets
  • Seams
  • Sealing around vents and equipment
  • Surface area
  • Terminations
  • Wear

Unless the owner or maintenance supervisor has experience working on roofing, these inspections should be performed by qualified professionals. A roofing expert that specializes in the style of roof on a commercial property may be better able to point out when repairs are necessary.

Follow a Maintenance Plan

In addition to inspections, a building owner or maintenance supervisor can also take measures to maintain the condition of a roof and prevent a roof leak. On a regular basis, a property owner or maintenance supervisor should

  • Check for signs of storm or wind damage
  • Clean drainage systems
  • Eliminate standing water on flat roofs
  • Fix lifted seams
  • Have overhanging trees trimmed
  • Reattach or replace flashing
  • Tighten or replace mechanical fasteners

All of these measures may prevent a leak, limit the extent of repairs, and prolong the life of a roof.

Work with a roofing company or have an owner or maintenance supervisor perform regular maintenance or inspections. Be sure to call a roofer or perform repairs as soon as any signs of damage become apparent. If a roof leak leads to interior water damage, contact a commercial damage restoration service in West Whittier,CA.

Replacing Your Bathroom’s Water Lines: 3 Facts To Consider

10/12/2018 (Permalink)

Water supply line damage can cause severe leaks in your Whittier,CA, home

Maintaining the bathrooms in your Whittier,CA, home can prevent costly water damage and extend the life of the room’s building materials and plumbing. Regular maintenance can be especially helpful in preventing supply line damage that might lead to serious leaks. If you are considering the replacement of these lines, there are a few factors you may want to keep in mind before you make a final decision.

1. The Age of the Lines

If you cannot remember the last time you had your bathroom’s water lines replaced or have not replaced them in the last 20 years, it may be time to have them inspected. Since a bathroom leak can cause severe water damage and mold growth, having old or worn lines replaced before this problem occurs can prevent you having to pay for costly water damage repairs.

2. Line Construction

The odds of supply line damage can depend on the construction and material the lines are made of. For example, those that are made from braided stainless steel tend to last longer than those made of plastic; however, each can wear when they experience corrosion. Stainless steel lines do not experience wear in the way some other metals do, but some chemicals in treated water, such as chlorine, can affect the inner sleeve of the line. A water damage and remediation service can inspect your lines and let you know about their construction.

3. Frequency of Use

A supply line leak can occur if the system it is connected to experiences a great deal of use. For instance, if you have a large family and the shower is used multiple times every day, the lines may wear faster. Soap and ingredients in hygiene products may affect the inner sleeves of the lines as well.

Water supply line damage can cause severe leaks in your Whittier,CA, home. Knowing when to replace them can prevent this and the costly bills that can come with having to make emergency repairs.

How To Minimize Business Loss Post-Flood

10/1/2018 (Permalink)

Flood damage in Whittier, CA

As a business owner, flooding can mean extensive loss, and not just in the property department. While dealing with actual damages can be stressful, it is the damages that cannot fully be calculated that are worrisome. Such damages are typically caused by business interruption. Whether your water issues were caused by a broken pipe, burst supply line, sewage backup or natural flood, you want to have the proper coverage in place. One such type of coverage is business interruption coverage. Here are just three benefits of investing in this type of policy:

  • It compensates you for lost income accrued as a result of having to vacate the premises.
  • It covers the money you would have earned based on past financial records.
  • It covers operating expenses that continue even though business operations have come to a halt.

In short, business operation insurance ensures that you still make money even if flooding has forced you to put all business operations on hold. When dealing with large water damage, this type of coverage can keep your business in the black and help it get back up and running once the damage has been remediated by a Whittier, CA, water damage restoration team.

Extra Expense Insurance

Some business owners opt to invest in a rider policy, called extra expense insurance. This type of coverage reimburses companies for reasonable sums of money they spend, beyond normal operating costs, to prevent the business from shutting down during the restoration period. Typically, compensation will only be disbursed if the extra money helps to decrease the costs of business interruption. In many cases, extra expense coverage is sufficient and negates the need for a business interruption policy. It is also preferable to business interruption insurance, as it allows businesses to keep operating and therefore, keep customers happy.

Flooding can be a costly peril for most businesses, as not only does it often result in costly property damage, but also, it often results in business interruption. You can reduce the costs associated with such a hazard by investing in business interruption and extra expense insurance.

Remediation 101: Basic Flood Cleaning Requirements

9/24/2018 (Permalink)

We have the equipment ready for any flood cleaning in West Whittier, CA

Many companies advertise flood remediation services, and for homeowners eager to get back in their West Whittier, CA , home, it can be tempting to choose the first company they find. But flood damage carries special risks to both your belongings and your health. It’s critical that your flood cleanup plan take into consideration immediate concerns such as water damage and distant risks such as mildew and insect infestation. However you choose to handle flood remediation, make sure your remediator meets these three basic cleaning requirements.

1) Addresses HVAC Cleanup

Your heating and ventilation system can provide one of the easiest ways for potentially harmful flood materials to circulate through your home. Your remediator should remove contaminated materials and dispose of flood-damaged insulation in and near core HVAC system components, as well as in any affected filters. Flood-contaminated HVAC system component surfaces should be cleaned with a HEPA-filtered vacuum cleaner, with attention to filter racks and other areas where debris often collects.

2) Includes Steps for Drying and Evaluation
Drying your home is a big part of flood cleaning. However, a good remediation plan also includes a thoughtful evaluation of the drying process. Thorough cleaning requirements include steps to consistently monitor and evaluate the drying process, rather than simply setting down blowers and leaving. Making sure that carpet padding and subfloors are truly dry can prevent expenses from mold and mildew removal later.

3) Considers Sanitizing Measures
Floodwater is full of dirt that can contaminate your home’s surfaces. A thorough remediation effort should include plans for cleaning using specialized flood disinfectant sprays and cleaning techniques such as antimicrobial treatments, air scrubbers and fogging equipment.
It can be tempting to rush to recover from a flood, but it’s important that things are done right to ensure the safety of your home and family. Consider these flood cleaning requirements as you choose remediation experts to trust with your home’s future.

How To Find a Certified Company for Mold Remediation

9/16/2018 (Permalink)

Mold damage in Whittier, CA

Finding a certified mold remediation specialist in Whittier, CA, doesn’t have to be difficult, and in fact, if you have an insurance claim for mold in your residential property, your insurance adjuster may require a certified mold specialist to inspect your home. The Institute of Inspection Cleaning and Restoration Certification (IICRC) should be able to help you locate a professional in your area. Simply follow these steps:

  1. Visit the IICRC website.
  2. Hover over “Locate an IICRC Certified Pro” with your mouse, and under the “Certified Firms” menu, click on your location.
  3. Fill in the requested information on the new page that appears. When you are finished, click “Continue” at the bottom of the page.
  4. Search results for certified mold specialists will populate based on your location and information provided.

Know Your State’s Mold Certification Laws

Out of all 50 states, only 10 currently have laws that regulate mold remediation in place. Only five out of these 10 have penalties for violating those laws, and only seven states require businesses be certified before offering remediation services. Texas, Louisiana, New York, Florida, and Kentucky have the most stringent laws surrounding the issue, but Texas is the only state in the U.S. that requires photographic evidence that the remediation was even conducted at all. It is also the only state that requires certification for each individual remediation worker.

Selecting the Right Company for You

While not all states require certification, it is likely that there will be companies in your area that will have certified mold specialists. If you know of a local company that you are interested in working with, ask them about their certifications and double-check to see if the company appears in the IICRC database before you contract it. Doing so may save you trouble down the road, and it could even help speed up the process of your mold insurance claim.

Solving the Most Disgusting Floods

8/20/2018 (Permalink)

Sewer backup after a severe storm hit the Whittier area

The sewers in Whittier, CA, could be susceptible to various storm-related problems that make them back up into your building:
• Storm overflow
• Continuous rain
• Debris blockages


However, major weather events aren't the only reasons that sewer backup occurs. You might not expect some of the causes, and others you might not really want to think about. However, you need to know the risks so you can be informed while choosing your insurance policy.


Flood Overflow


Major rain water inflow can cause sewers to back up — even if they don't directly flood your facility. That's because there are some times when the storm drain system kicks into emergency overload mode, spilling into other drainage infrastructure. The sewers and drains are all engineered for this purpose, of course, but there are sometimes situations when unexpected levels of rainfall combine with other factors to exceed the limits of the design.


Other Natural Forces


Storms are one of the most common causes of sewer backup, but there are usually complicating factors involved. One of these might surprise you: landscaping features. The root systems of trees and large shrubs often extend deep into the ground, far past the level at which the sewer mains are buried. The roots often grow around the pipes, but they will happily sneak into any cracks in the sewer line in their quest for moisture. As the plant grows and the root thickens, this causes an obstruction that could eventually lead to you needing to call a sewage cleanup company.


Blockages


If you're ankle-deep in black water from sewer backup, the last thing you want to think about is where the flood came from. However, the stuff that people flush down the drain can sometimes get stuck, causing increasing blockages. Public works engineers try to stay on top of this type of problem, but there's really no end to the stream of waste building up in the system. In short, it's often a good idea to get a sewage cleanup rider on your business insurance given the inevitability of sewer obstruction.

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Understanding a Commercial Fire Cleanup Estimate

8/20/2018 (Permalink)

Fire damage can affect all businesses in different ways including structure and content

When a fire is finally doused, one of the first things considered is cost of treating the damage. Fires lead to a multitude of damage to a business unfortunate enough in Whittier, CA. There are major factors that influence how an estimate for a commercial fire incident plays out.

The Different Types of Damage From a Fire

Fire damages property not only by burning down structures. It affects business with a few different types of damage that are evaluated by an insurance adjuster:

• Fire damage to parts of the building that will require repairs or replacement to ensure structural integrity
• Soot and smoke on furniture or flooring that needs odor removal and cleansing before it settles in permanently
• Chemical residual from fire extinguishers or special fire treatment equipment that damages surfaces it remains on
• Water from sprinkler systems or the fire department that can become contaminated or lead to mold if allowed to fester

Time Is Money When Dealing With Fires

An ideal time for fire treatment by a professional commercial fire restoration team is between one and two days. An earlier estimate and restoration leads to more savings, especially if in this early timeframe.

If they’re left alone, business assets become more contaminated and harder to recover. If left for an excessive period of time, they could become unsalvageable and require replacement.

Assess Your Assets With a Professional’s Help

It’s difficult to know exactly what costs will be without a professional inspection. A bidding process commences once your insurance approves the claim, and you will be put in touch with a recovery service. Your business is offered a timeframe and an expected total after everything is checked for outstanding and potential problems.

Usually, there is an expert project manager assigned to the premises. You should ask him or her to tour through all the problems so you can see them for yourself and evaluate the necessity of the services offered. The estimate may seem like a lot of money now, but it saves more in the long run. It’s your cost-benefit analysis of the most effective route to take for your business.

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How To Get the Smoke Out

7/19/2018 (Permalink)

The smell of smoke permeates your clothes, curtains, sofas and walls. After a fire at your home in Whittier, CA does the odor ever come out? Yes, there are steps you can take to get rid of that unwelcome scent. Through a combination of dry-cleaning, wet-cleaning and other techniques, a professional fire restoration specialist can help you enjoy your home again.

Content Cleaning

The smell of smoke sticks to the majority of your belongings. What contents of your home can be cleaned, and how?

• Smoke odors are removed from clothing using professional dry-cleaning.
• Fabrics and upholstery including furniture, rugs, curtains, and bedding are tested to see which method of cleaning is most appropriate. Cleaning may be wet or dry, depending on the item.
• Electronics can break down over time from exposure to smoke. The outside of these items are cleaned using proper techniques to prevent further damage.
• If your possessions must be removed from your home, the professionals categorize, inventory and pack items before transporting the boxes to content storage. Content cleaning and deodorizing occurs before you retrieve your belongings.

Structural Cleaning

Smoke and grime coat the interior spaces of your house. What surfaces need cleaned?

• Smoke adheres to walls, carpeting, wood floors and ceilings. These surfaces are tested and matched with the proper cleaning method.
• Many times, soot can be successfully cleaned. Other times, surfaces will be primed for painting or refinishing instead.

Deodorizing

The smell of smoke remains in the air, even after the rest of the contents and structures are clean. How does the air get refreshed?

• The source of the odor is identified and targeted, rather than covered up by a fragrance.
• Two professional methods used include Ultra Low Volume (ULV) and thermal foggers.

The last thing you want after a fire in Whittier, CA is the daily reminder of smoke in your home. Through proper wet and dry-cleaning procedures, smoke and soot are eliminated. Partner with your homeowner’s insurance agency and a fire restoration company to return your home and contents to pre-fire condition. Visit http://www.SERVPROofwhittier.com for more information on fire damage. 

Tips for Preventing Water Damage While You’re Away From Home

6/28/2018 (Permalink)

Whether you’ve got an older home or you recently built a place in Whittier, CA you’re not immune to finding water damage. One of the worst nightmares homeowners have is returning to town after a vacation to find a flooded area at home. If you’re not around to address the problem when it starts, you could be in for expensive repairs and recovery. If you plan on leaving your home for several days or longer, make sure you guard against the possibility of flooding.

Inspect for Leaks

Water pipe repair is a common remedy for flooding issues. Before putting yourself in the position where you have to do this after the fact, check before you leave town to ensure the pipes under your sinks and in and around appliances such as your dishwasher, water heater and washer aren’t leaking. A broken pipe can spill gallons upon gallons of water onto your floor.

Look at the Hoses

Water pipe repair isn’t the only concern you have to prevent flooding. You must also inspect hoses:

• Check the hose connection to your refrigerator and ice maker.
• Make sure the hose that connects your water supply to the dishwasher is secure.
• Look for problems in your washing machine hose connection.

Assess Your Rain Gutters

This job may take some more effort, but it’s just as crucial. If your rain gutters have debris clogging them, that can prevent precipitation from properly draining off your roof and away from your foundation. Water could then pool up window wells and enter your basement.

Get Some Help

Find a trusted neighbor to check on your home a few times while you’re away. Show the person where to find the main water shut-off. Also, give this person the phone number for a reputable water cleanup company in case there is flooding.

If you take these preventive measures, you shouldn’t have to worry about flooding or water pipe repair. You can then rest easy on your vacation knowing all is well at home.
Visit http://www.SERVPROofwhittier.com for more information on water damage. 

The Correct Response to a Flooded Furnace

6/23/2018 (Permalink)

Flooded electronics

Broken pipes can lead to extensive losses, putting your Whittier, CA business out of action for a while and causing costly damage to your property. One of the most serious types of damage resulting from a broken pipe is a furnace flood.

What steps should you take if you've got a flooded furnace?

1. Ensure employee safety. Water-damaged electronics pose significant hazards. If your furnace is powered by electricity or gas, don't attempt to turn it on. Remove yourself and employees until a professional determines that the area is safe.
2. Seek professional cleanup. After the flood water has been removed and the area is completely dry, your furnace must be cleaned and professionally maintained. This is especially true when the furnace flood affected an electric or gas appliance. Cleaning a furnace is a complicated process that is best left to professionals.
3. Assess the need for replacement. Some furnaces may have to be replaced due to irreversible repairs and an unsafe situation. If a professional has assessed your furnace and recommended replacement, take steps to complete this action as quickly as possible.
4. Schedule an air duct cleaning. The CDC recommends that all contaminated insulation and filters be removed from the HVAC system. It is also necessary to disinfect all component surfaces and to follow the disinfecting process with a clean water rinse. It may be necessary to upgrade components of the filtration system to ensure the health of your clients and employees.

Identify the Source of Damage

Addressing the cause of the broken pipe is an important step toward ensuring the disaster doesn't happen again. Work closely with technicians and recovery experts to determine why the break happened and how you can protect your business from future flooding.

The disaster that led to a furnace flood can leave you feeling overwhelmed. Working with a Whittier, CA professional can reduce some of that strain and concern. These experts can lead you through the recovery process and get your business back into action. Visit http://www.SERVPROofwhittier.com for more information on commercial water damage. 

Commercial Water Damage

5/1/2018 (Permalink)

Recently, we received a commercial water job after hours. A warehouse got completed flooded, about 8000 sq ft. was affected including offices and a bathroom. The different steps that we applied for water mitigation included:

Containment to prevent spores and dust escaping to clean areas. Removal of wet drywall and insulation. Cleaned and disinfected to prevent bacteria growth. Set up equipment to fully dry the affected area. 

After the drying process is completed, a test needs to be done to ensure its dry and bacteria won't grow. Final step is construction.  

Our job is to help people restore their lives after a catastrophe. Give us a call at any time if  you or one of your clients needs our help. 


      SERVPRO of Whittier 
"Like it never even happened." 

Job Containment

3/7/2018 (Permalink)

A containment is the first step in restoration process. However, little mention is given to the first part of a disaster. According to a Restoration & Remediation magazine article

“The restoration professional is likely to encounter substances like mold, microbials, toxin-producing pathogens, meth lab residues, fire residues and friable lead and asbestos…without containing these potentially toxic substances, at the source and within a confined area, they are likely to end up creating a significantly larger mess than first encountered and quickly saturate the air being inhaled by workers, homeowners and occupants of the affected buildings” (Scott Lavelle).

Our picture shows our employee during a containment process that needed to be done to protect the non-affected areas from dust. This took place before the demolition process of drywall, insulation and floor. 

House Flooded!

2/26/2018 (Permalink)

Equipment set up to complete the drying process.

Our heroes responded promptly after a client called us to request our services after they came home from a weekend trip to find out their house was completely flooded. Three bedrooms, hallway, bathroom, living room, entry and closet were affected. In this case, a test for asbestos and led was required before proceeding with our services. Test came back negative. The source of the problem was the toilet, which is consider category 3 meaning it came from sewage. Therefore, all materials touched by the water needed to be disposed of, causing flooring and 2 feet of plaster to be removed. After demolition was completed, the next step was to disinfect. Lastly, the equipment was set up to complete the drying process and bacteria clearance test was performed to assure air was clean.

Water heater burst! 

2/7/2018 (Permalink)

Received a call on Monday morning, water heater in a commercial property burst. Water leaked all weekend and affected the main office, bathroom and 30 aisles in the warehouse. It was category 1 which means water is clean and can be dry in place. This job required a crew of six people for water extraction, also a good quantity of dehumanizers and fans to dry the warehouse as fast as possible. We also proceeded with moisture check and in place drying methods inside the office. The job was completed in two days, without the need of removing any flooring, drywall or construction.

The warehouse did not close doors and they were able to keep working while we were making it "Like it never even happened."

Emergency call on New Years Day!

1/23/2018 (Permalink)

Our SERVPRO team responded promptly to a commercial loss on January 1st. A water heater located on the 2nd floor suddenly burst, allowing the water travel to the conference, server, and storage rooms, as well as hallway. On the 1st floor, the lobby, electrical rooms, hallway, stairway, two offices and two bathrooms. The services provided immediately were water extraction, mopping and equipment set up to dry surfaces.
Following services performed after getting approvals were drywall, insulation, and carpet demolition in the areas where it was not possible to dry in place. Equipment manipulation and moisture checks are required in different times to allow the drying process in all areas following by construction services. 

If forms are approved on time, we are usually in and out of this type of job within a week. (Construction services take longer). Our job is to help people restore their lives after a catastrophe. Give us a call at any time if one of your clients needs our help. 

Water Damage Prevention

5/11/2016 (Permalink)

                You can’t always prevent harm from coming your way. Sometimes disaster strikes and accidents happen. Some things, however, you can control. Giving these potential problem areas in your house some extra attention will help keep you and your home safe and dry!

  1.   Your Windows! Regardless of the season, a drafty window can end up costing you a fortune! To check for drafts in your home, use a lit candle against windows. If the flame flickers as you run it along the seams then you may need to reseal your windows

  2. Your Plants!  Plants both in and around your home can be a problem if they are not properly maintained. In an effort to avoid the growth of mold or mildew on your property simply make sure that your garden areas have adequate drainage, and that you are trimming plants around the structure.

  3. Your Gutters! As tedious as it may be, keeping your gutters clean is really going to help keep your home safe from costly water or mold damages. Cleaning out and inspecting your gutters regularly as well as keeping downspouts clear of any blockages will help keep the structure draining properly.

If you do find yourself dealing with the troubles of water damage in your home, give SERVPRO of Whittier a call at (562) 698-5368. We’re available 24 hours a day to clean up the damage and restore your property.

Office in Santa Fe Springs Flooded by Failed Irrigation System

5/9/2016 (Permalink)

A business owner in Santa Fe Springs found his entire office to have been flooded early Monday morning. Without hesitation, he gave SERVPRO of Whittier a call. Our crew had to act fast! As soon as he got the call our Production Manager, Javier Sanchez, immediately responded. He knew that a flood of that magnitude would be detrimental to their property if it was not removed properly and immediately. He gathered up his team and rushed out to the loss site. Upon arrival they found that the Subsidized Housing Corp’s office had been flooded by a neighboring business’s failed irrigation system. Javier and his crew began the extraction process right away in an effort to preserve the structure and eliminate the risks associated with contaminates found in standing water! The SERVPRO of Whittier team was able to successfully extract all of the water affecting the building within hours of the call for help! The office was dried entirely within the same day and without the removal of any of the flooring or walls.  The owner was so pleased with how quickly and efficiently we dried his office. He was thrilled to be able to get on with his day and not have any damage to the structure or health risks to worry about thanks to SERVPRO of Whittier.

Do's and Don'ts of Mold

5/9/2016 (Permalink)

                If you smell a strong musty odor on your property, it may indicate the presence of mold. If you believe you have a mold problem in your home or business, give SERVPRO of Whittier a call to request one of our free inspections! If we find any signs of visible mold upon inspection, we will make sure it’s removed properly. Our trained professionals offer excellent service for mold remediation and incredible response times! These are a few important things to keep in mind while you are waiting for your SERVPRO of Whittier team to arrive;

What you should NOT do?

  • Do not touch or disturb the mold.

  • Do not blow air across any surfaces with visible or suspected mold growth.

  • Do not attempt to dry the affected areas yourself.

  • Do not spray bleach or any other disinfectant on the mold.

What you should do?

  • Stay out of the affected areas and areas you suspect have hidden mold.

  • Turn off the HVAC system and the fans.

  • Leave the affected areas alone!

Yoga Studio has Water Damage from Sewage Backup

5/9/2016 (Permalink)

                SERVPRO of Whittier received a call from the owner of a yoga studio in the city of Covina regarding one of our free water inspections for her property that she believed to have water damage. We immediately responded to the call and our Production Manager, Javier Sanchez, went right out to conduct their free inspection. After checking out the property he learned that multiple rooms had been affected by contaminated water coming from a toilet backflow in one of the bathrooms. As soon as our team got the approval from the customer’s supervisor, they rushed out to begin the emergency water services! The SERVPRO of Whittier team, equipped properly, began the dry down process! They took the necessary measures to protect the areas of the property that weren’t damaged. They then had to remove some of the drywall that had been contaminated by the sewage water. Despite having to remove the drywall, our team still managed to successfully complete the dry down process in a matter of just a few days! Our customer was very impressed with how quickly we restored her business from such a sizable amount of damage.

SERVPRO of Whittier Attends 2016 RIMS Confrence

5/4/2016 (Permalink)

This year’s RIMS Conference and Exhibition was a huge success! SERVPRO of Whittier loved being a part of the experience! Our operations manager Jonathan Sanchez had the wonderful opportunity to represent us at the three-day event down in San Diego. There, he was able to interact with other professionals in the risk management industry. He also had the pleasure of attending some of the seminars provided to guests that deal with a broad range of topics. Some of the more fascinating topics to us here at SERVPRO of Whittier were in regards to crisis management. He had a great time gaining knowledge and sharing expertise and experience with the risk management community. RIMS was the perfect setting to connect with colleagues and build new relationships. We cannot wait until next year’s RIMS conference! 

Jewelry Store Needs SERVPRO of Whittier to Help Clean HVAC System

5/4/2016 (Permalink)

Did you know that your ventilation system could be circulating one or more of many contaminates such as dust, pollen, dirt and odor-causing debris? If your HVAC system has been operating without attention, it can very well be responsible for your poor in-door air quality. Luckily for your home or business, SERVPRO of Whittier offers routine inspections for your heating, ventilation and air conditioning unit to help keep it clean and to extend the life of the equipment. The owner of a jewelry store scheduled to open this spring in Newport Beach wanted to make sure that his customers and employees were going to have clean air to breathe! He made the responsible decision to give SERVPRO of Whittier a call for help with cleaning his HVAC system. Our Technicians Edwin, Martha, and Rene went out to Twila True Fine Jewelry to begin services right away! Our crew had inspected the air ducts and properly cleaned them with the necessary equipment. They used air scrubbers equipped with HEPA filters to purify the air in the building, and the proper equipment to clean the air ducts. Within the very next day our crew had completed the ventilation cleaning! The owner was so thrilled with our ability to provide professional, swift, and efficient service. He was proud to be able to open his store with clean air to breathe!

Biohazard Emergency in Montebello Taken Care of by SERVPRO of Whittier

3/30/2016 (Permalink)

Much more than fire or water, property damage as a result of biological or chemical contaminants can be really dangerous. Exposure to these substances can cause serious health effects. This is why it is so important to properly execute the decontamination process of a home or business affected by a  trauma, spill, or even sewage back up. Luckily, for the owners of a shop in Montebello, SERVPRO of Whittier has a team of certified, trained, and experienced professionals with the proper safety equipment and the necessary cleaning supplies to safely remove biohazards in accordance with CAL OSHA and health regulations. Our crew chief, Jose Arcila, was up and ready at 3:00am to ensure their business was safe and clean by morning after a trauma had left the place contaminated. With “safety first” in his head and a certified crew by his side, he began the clean up process. After a long night, everything was properly removed and disinfected. The decision to call SERVPRO of Whittier to deal with their emergency is a smart one, because training and experience are key when it comes to resolving these circumstaces.

5 Tips to Help Prevent a Fire in Your Home

3/30/2016 (Permalink)

Dealing with the aftermath of a fire in your home or business can be costly, time-consuming, and emotional. This is why it’s important to take certain precautions to prevent or decrease the likelihood of a fire. These helpful tips provided by the NPFA can reduce the probability of a fire in your home or office;

1.       Watch your cooking!  You should always stay in the kitchen when you are frying, grilling or broiling food. Remember to never let young children near the stove or oven while you are cooking.

2.       Give space heaters space! It’s best to keep space heaters at least 3 feet away from anything that can burn.

3.       Keep matches and lighters out of reach! The safest place to keep matches and lighters is in high cabinets, preferably under a child lock.

4.       Inspect electrical cords! You should replace cords that are cracked, damaged, have broken plugs, or loose connections.

5.       Be careful when using candles! Be sure to keep candles at least one foot away from anything that will burn.

Not all fires are caused by things we have control of. Some fires can be caused by unavoidable acts of nature or unpredictable accidents. Just in case one of these catastrophes may happen, keep in mind that a fire escape plan for your crew or family is always a good idea! Try practicing it at least twice a year. In the event of fire damages SERVPRO of Whittier is available around the clock to offer exceptional response time and trained professionals ready to restore your property!

SERVPRO of Whittier Lets Nothing Stand in the Way of Great Customer Service

3/30/2016 (Permalink)

Here at SERVPRO of Whittier we understand that customer service means more than simply smiling and being polite. It means understanding our customers, offering them the care they need, and having patience with them. After all, most of our customers have just suffered a hardship. With that, we also don’t let anything stand in the way of satisfying our customers. There is a way around every complication and it is our job to find it, like with our recent customer suffering with Alzheimer’s.

                We received a call from a homeowner in Corona who needed our help with a leak in her kitchen. Our technician Abraham Navrette was dispatched to the job in Corona to conduct one of our free inspections, and determine how much was affected by the water. Abraham quickly discovered that she had water damage to her cabinets. When Abraham had consulted with the customer, he realized communication might be a little complicated. In order to ensure that the customer was well informed of the required procedures, our technician found it easiest to identify and inform a second point of contact. Upon doing so, he was informed of the customer’s condition.  Due to the difficulty the customer experienced understanding the situation; Abraham continued to use the second point of contact. This allowed for smooth, efficient communication between both parties and a better understanding of our work for the customer.  He continued to keep them both updated until his work there was complete.  His ability to remain consistent and patient is what made it possible for our team to restore her kitchen in a timely manner, allowing her to get on with life as usual.  

Church in Whittier Flooded from a Burst Pipe!

3/30/2016 (Permalink)

Members of Faith Lutheran in Whittier were able to attend church as expected on Sunday thanks to SERVPRO of Whittier's quick response times!

No home or business is safe from accidents. We are all subject to the risks and dangers of water damage. The lovely people at Faith Lutheran Church in Whittier found this out the hard way. After the city turned their street’s water back on, a supply line in the men’s bathroom burst, flooding the church. Luckily, even though the water affected the walls and most of the flooring, our SERVPRO of Whittier team managed to dry these areas entirely without any reconstruction necessary. This saved the church not only from the harmful effects to the structure and to their health, but also the time and money that could have potentially kept their members away for a while. Not having to pay or wait for a contractor to rebuild what we couldn’t save made it easier for them to proceed with their services and invite people back in. In order to handle the damage without reconstruction, we sent a well equipped team out to the church and they began services right away. The crew set up equipment to dry the affected areas and they protected the non-affected areas in an effort to control the damage.  This kind of efficiency is always a goal of ours here at SERVPPRO of Whittier. Thanks to our ability to respond quickly and be prepared, we were able to realize this goal and ensure that the church would be functional in a timely manner, making it like it never even happened! 

Have SERVPRO of Whittier secure your property after disaster strikes!

3/30/2016 (Permalink)

Having to deal with the burden of your property being damaged is already stressful enough. Don’t add more turmoil to your life by attempting to do the board-up too! Let SERVPRO of Whittier take care of the whole thing. We offer a team of experienced professionals to properly complete the board-up as well as provide you with the services of mitigating and remediating the original damage!  Here at SERVPRO of Whittier we are prepared to relieve you from the dangerous, time-consuming, and costly risks of trying to do it yourself.  The results of an improper board-up, such as moisture or animal intrusion, can make matters even worse. Fortunately, with our team’s experience in both commercial and residential board-ups we can keep your home or business safe from these secondary damages. SERVPRO of Whittier is always happy to operate with excellent care and celerity when handling the board-up of your damaged property to ensure that we can get you back on track, making it like it never even happened!

Safeguard Envirogroup President Brad Kavor Stops by SERVPRO of Whittier

3/30/2016 (Permalink)

Our SERVPRO of Whittier Team enjoying our early morning refresher course!

Being knowledgeable is key to properly eliminating all threats that can be caused by water damage. Here at SERVPRO of Whittier it is a top priority that our team remains aware of how to identify and deal with the different kinds of damage done to your home or business by various categories of water. That is why we gathered up everyone from our crew to take part in our Saturday morning class taught by Safeguard Envirogroup President and CEO, Brad Kavor about category 3, sewage water.

Brad refreshed our team on the IICRC and RIA standards for the restoration industry. We were given the opportunity to touch bases with all major differences between category 3, sewage water and other classes and categories. We engaged in discussion of the best way to identify and begin emergency services when dealing with the dangers of contaminated water from waste line backflows and hazardous sources. Brad allowed our team to go over the importance of sanitization and safety in situations of category 3. We indulged in the topic of preventing secondary damages and other horrors from happening to our customers and their properties. This was a great opportunity for our team to earn continuing education credits and for us to ensure that the service we provide to our SERVPRO of Whittier customers is of the best quality.

Our Marketing Team!

12/17/2015 (Permalink)

Our Marketing team making their rounds with Santa.

Our marketing team and Santa were out surprising a few of our agent’s offices.

Calvary Chapel Church Toilet Supply Line Burst!

8/20/2015 (Permalink)

When it came to a toilet supply line bursting, and causing a water damage, The Calvary Chapel Church didn’t hesitate to call SERVPRO of Whittier to help them with their water damage, and get them ready to start their Sunday Mass like it never even happened.  

Our first CE Class!

7/2/2015 (Permalink)

Our first CE Class attended by Insurance agents, insurance adjusters, and real estate professionals.

Last month we held our first CE Class at our new location. Insurance agents, insurance adjusters, and real estate professionals gathered as they learned more about Mitigation Awareness Response.

SERVPRO of Whittier Ribbon Cutting Ceremony

6/10/2015 (Permalink)

Santa Fe Springs, Fullerton, Whittier Chamber, and the SERVPRO of Whittier staff.

Santa Fe Springs, Fullerton, and Whittier Chamber join us as we cut the ribbon to our new location.

SERVPRO of Whittier Ribbon Cutting Ceremony

4/23/2015 (Permalink)

SERVPRO of Whittier Ribbon Cutting Ceremony

SERVPRO of Whittier will like to invite you to come and celebrate the ribbon cutting ceremony of our new location on May 5th 2015. Event will start at 3:30pm, a taco man and beverages will be available as we gather and celebrate our new location, 9245 Santa Fe Springs Rd. Santa Fe Springs CA. 90670.

We moved!!

2/27/2015 (Permalink)

With a larger facility, we are able to store more equipment that is ready for any size disaster at any given moment.

SERVPRO of Whittier has moved to its new location on 9245 Sante Fe Springs Rd, Santa Fe Springs, California 90670.  It is only up the street from our previous office.  We would like to invite you to come down and take a look at our new offices.  SERVPRO of Whittier is open from 8 a.m. to 5 p.m. Monday through Friday.  Of course, we are always here 24/7 for any emergency services. 

The reason for the new office is to help grow the SERVPRO name so we can continue to provide more quality services to you!  With more space, SERVPRO of Whittier can do more trainings, house more pack-outs, and aquire more equiptment to better serve our customers.  We look forward to you stopping by and saying hello! 

For Immediate Service in Whittier, Call SERVPRO

2/17/2015 (Permalink)

SERVPRO of Whittier provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Southern California. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment
  • Have Questions? Call Us Today – (562) 698-5368

    Residential Services

    Whether your Whittier home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services
  • Commercial Services

    There's never a convenient time for fire or water damage to strike your Whittier commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we has the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services:

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration
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