Recent Posts

Water Damage Prevention

5/11/2016 (Permalink)

                You can’t always prevent harm from coming your way. Sometimes disaster strikes and accidents happen. Some things, however, you can control. Giving these potential problem areas in your house some extra attention will help keep you and your home safe and dry!

  1.   Your Windows! Regardless of the season, a drafty window can end up costing you a fortune! To check for drafts in your home, use a lit candle against windows. If the flame flickers as you run it along the seams then you may need to reseal your windows

  2. Your Plants!  Plants both in and around your home can be a problem if they are not properly maintained. In an effort to avoid the growth of mold or mildew on your property simply make sure that your garden areas have adequate drainage, and that you are trimming plants around the structure.

  3. Your Gutters! As tedious as it may be, keeping your gutters clean is really going to help keep your home safe from costly water or mold damages. Cleaning out and inspecting your gutters regularly as well as keeping downspouts clear of any blockages will help keep the structure draining properly.

If you do find yourself dealing with the troubles of water damage in your home, give SERVPRO of Whittier a call at (562) 698-5368. We’re available 24 hours a day to clean up the damage and restore your property.

Office in Santa Fe Springs Flooded by Failed Irrigation System

5/9/2016 (Permalink)

A business owner in Santa Fe Springs found his entire office to have been flooded early Monday morning. Without hesitation, he gave SERVPRO of Whittier a call. Our crew had to act fast! As soon as he got the call our Production Manager, Javier Sanchez, immediately responded. He knew that a flood of that magnitude would be detrimental to their property if it was not removed properly and immediately. He gathered up his team and rushed out to the loss site. Upon arrival they found that the Subsidized Housing Corp’s office had been flooded by a neighboring business’s failed irrigation system. Javier and his crew began the extraction process right away in an effort to preserve the structure and eliminate the risks associated with contaminates found in standing water! The SERVPRO of Whittier team was able to successfully extract all of the water affecting the building within hours of the call for help! The office was dried entirely within the same day and without the removal of any of the flooring or walls.  The owner was so pleased with how quickly and efficiently we dried his office. He was thrilled to be able to get on with his day and not have any damage to the structure or health risks to worry about thanks to SERVPRO of Whittier.

Do's and Don'ts of Mold

5/9/2016 (Permalink)

                If you smell a strong musty odor on your property, it may indicate the presence of mold. If you believe you have a mold problem in your home or business, give SERVPRO of Whittier a call to request one of our free inspections! If we find any signs of visible mold upon inspection, we will make sure it’s removed properly. Our trained professionals offer excellent service for mold remediation and incredible response times! These are a few important things to keep in mind while you are waiting for your SERVPRO of Whittier team to arrive;

What you should NOT do?

  • Do not touch or disturb the mold.

  • Do not blow air across any surfaces with visible or suspected mold growth.

  • Do not attempt to dry the affected areas yourself.

  • Do not spray bleach or any other disinfectant on the mold.

What you should do?

  • Stay out of the affected areas and areas you suspect have hidden mold.

  • Turn off the HVAC system and the fans.

  • Leave the affected areas alone!

Yoga Studio has Water Damage from Sewage Backup

5/9/2016 (Permalink)

                SERVPRO of Whittier received a call from the owner of a yoga studio in the city of Covina regarding one of our free water inspections for her property that she believed to have water damage. We immediately responded to the call and our Production Manager, Javier Sanchez, went right out to conduct their free inspection. After checking out the property he learned that multiple rooms had been affected by contaminated water coming from a toilet backflow in one of the bathrooms. As soon as our team got the approval from the customer’s supervisor, they rushed out to begin the emergency water services! The SERVPRO of Whittier team, equipped properly, began the dry down process! They took the necessary measures to protect the areas of the property that weren’t damaged. They then had to remove some of the drywall that had been contaminated by the sewage water. Despite having to remove the drywall, our team still managed to successfully complete the dry down process in a matter of just a few days! Our customer was very impressed with how quickly we restored her business from such a sizable amount of damage.

SERVPRO of Whittier Attends 2016 RIMS Confrence

5/4/2016 (Permalink)

This year’s RIMS Conference and Exhibition was a huge success! SERVPRO of Whittier loved being a part of the experience! Our operations manager Jonathan Sanchez had the wonderful opportunity to represent us at the three-day event down in San Diego. There, he was able to interact with other professionals in the risk management industry. He also had the pleasure of attending some of the seminars provided to guests that deal with a broad range of topics. Some of the more fascinating topics to us here at SERVPRO of Whittier were in regards to crisis management. He had a great time gaining knowledge and sharing expertise and experience with the risk management community. RIMS was the perfect setting to connect with colleagues and build new relationships. We cannot wait until next year’s RIMS conference! 

Jewelry Store Needs SERVPRO of Whittier to Help Clean HVAC System

5/4/2016 (Permalink)

Did you know that your ventilation system could be circulating one or more of many contaminates such as dust, pollen, dirt and odor-causing debris? If your HVAC system has been operating without attention, it can very well be responsible for your poor in-door air quality. Luckily for your home or business, SERVPRO of Whittier offers routine inspections for your heating, ventilation and air conditioning unit to help keep it clean and to extend the life of the equipment. The owner of a jewelry store scheduled to open this spring in Newport Beach wanted to make sure that his customers and employees were going to have clean air to breathe! He made the responsible decision to give SERVPRO of Whittier a call for help with cleaning his HVAC system. Our Technicians Edwin, Martha, and Rene went out to Twila True Fine Jewelry to begin services right away! Our crew had inspected the air ducts and properly cleaned them with the necessary equipment. They used air scrubbers equipped with HEPA filters to purify the air in the building, and the proper equipment to clean the air ducts. Within the very next day our crew had completed the ventilation cleaning! The owner was so thrilled with our ability to provide professional, swift, and efficient service. He was proud to be able to open his store with clean air to breathe!

Biohazard Emergency in Montebello Taken Care of by SERVPRO of Whittier

3/30/2016 (Permalink)

Much more than fire or water, property damage as a result of biological or chemical contaminants can be really dangerous. Exposure to these substances can cause serious health effects. This is why it is so important to properly execute the decontamination process of a home or business affected by a  trauma, spill, or even sewage back up. Luckily, for the owners of a shop in Montebello, SERVPRO of Whittier has a team of certified, trained, and experienced professionals with the proper safety equipment and the necessary cleaning supplies to safely remove biohazards in accordance with CAL OSHA and health regulations. Our crew chief, Jose Arcila, was up and ready at 3:00am to ensure their business was safe and clean by morning after a trauma had left the place contaminated. With “safety first” in his head and a certified crew by his side, he began the clean up process. After a long night, everything was properly removed and disinfected. The decision to call SERVPRO of Whittier to deal with their emergency is a smart one, because training and experience are key when it comes to resolving these circumstaces.

5 Tips to Help Prevent a Fire in Your Home

3/30/2016 (Permalink)

Dealing with the aftermath of a fire in your home or business can be costly, time-consuming, and emotional. This is why it’s important to take certain precautions to prevent or decrease the likelihood of a fire. These helpful tips provided by the NPFA can reduce the probability of a fire in your home or office;

1.       Watch your cooking!  You should always stay in the kitchen when you are frying, grilling or broiling food. Remember to never let young children near the stove or oven while you are cooking.

2.       Give space heaters space! It’s best to keep space heaters at least 3 feet away from anything that can burn.

3.       Keep matches and lighters out of reach! The safest place to keep matches and lighters is in high cabinets, preferably under a child lock.

4.       Inspect electrical cords! You should replace cords that are cracked, damaged, have broken plugs, or loose connections.

5.       Be careful when using candles! Be sure to keep candles at least one foot away from anything that will burn.

Not all fires are caused by things we have control of. Some fires can be caused by unavoidable acts of nature or unpredictable accidents. Just in case one of these catastrophes may happen, keep in mind that a fire escape plan for your crew or family is always a good idea! Try practicing it at least twice a year. In the event of fire damages SERVPRO of Whittier is available around the clock to offer exceptional response time and trained professionals ready to restore your property!

SERVPRO of Whittier Lets Nothing Stand in the Way of Great Customer Service

3/30/2016 (Permalink)

Here at SERVPRO of Whittier we understand that customer service means more than simply smiling and being polite. It means understanding our customers, offering them the care they need, and having patience with them. After all, most of our customers have just suffered a hardship. With that, we also don’t let anything stand in the way of satisfying our customers. There is a way around every complication and it is our job to find it, like with our recent customer suffering with Alzheimer’s.

                We received a call from a homeowner in Corona who needed our help with a leak in her kitchen. Our technician Abraham Navrette was dispatched to the job in Corona to conduct one of our free inspections, and determine how much was affected by the water. Abraham quickly discovered that she had water damage to her cabinets. When Abraham had consulted with the customer, he realized communication might be a little complicated. In order to ensure that the customer was well informed of the required procedures, our technician found it easiest to identify and inform a second point of contact. Upon doing so, he was informed of the customer’s condition.  Due to the difficulty the customer experienced understanding the situation; Abraham continued to use the second point of contact. This allowed for smooth, efficient communication between both parties and a better understanding of our work for the customer.  He continued to keep them both updated until his work there was complete.  His ability to remain consistent and patient is what made it possible for our team to restore her kitchen in a timely manner, allowing her to get on with life as usual.  

Church in Whittier Flooded from a Burst Pipe!

3/30/2016 (Permalink)

Commercial Church in Whittier Flooded from a Burst Pipe! Members of Faith Lutheran in Whittier were able to attend church as expected on Sunday thanks to SERVPRO of Whittier's quick response times!

No home or business is safe from accidents. We are all subject to the risks and dangers of water damage. The lovely people at Faith Lutheran Church in Whittier found this out the hard way. After the city turned their street’s water back on, a supply line in the men’s bathroom burst, flooding the church. Luckily, even though the water affected the walls and most of the flooring, our SERVPRO of Whittier team managed to dry these areas entirely without any reconstruction necessary. This saved the church not only from the harmful effects to the structure and to their health, but also the time and money that could have potentially kept their members away for a while. Not having to pay or wait for a contractor to rebuild what we couldn’t save made it easier for them to proceed with their services and invite people back in. In order to handle the damage without reconstruction, we sent a well equipped team out to the church and they began services right away. The crew set up equipment to dry the affected areas and they protected the non-affected areas in an effort to control the damage.  This kind of efficiency is always a goal of ours here at SERVPPRO of Whittier. Thanks to our ability to respond quickly and be prepared, we were able to realize this goal and ensure that the church would be functional in a timely manner, making it like it never even happened!