A containment is the first step in restoration process. However, little mention is given to the first part of a disaster. According to a Restoration & Remediation magazine article
“The restoration professional is likely to encounter substances like mold, microbials, toxin-producing pathogens, meth lab residues, fire residues and friable lead and asbestos…without containing these potentially toxic substances, at the source and within a confined area, they are likely to end up creating a significantly larger mess than first encountered and quickly saturate the air being inhaled by workers, homeowners and occupants of the affected buildings” (Scott Lavelle).
Our picture shows our employee during a containment process that needed to be done to protect the non-affected areas from dust. This took place before the demolition process of drywall, insulation and floor.
Equipment set up to complete the drying process.
Our heroes responded promptly after a client called us to request our services after they came home from a weekend trip to find out their house was completely flooded. Three bedrooms, hallway, bathroom, living room, entry and closet were affected. In this case, a test for asbestos and led was required before proceeding with our services. Test came back negative. The source of the problem was the toilet, which is consider category 3 meaning it came from sewage. Therefore, all materials touched by the water needed to be disposed of, causing flooring and 2 feet of plaster to be removed. After demolition was completed, the next step was to disinfect. Lastly, the equipment was set up to complete the drying process and bacteria clearance test was performed to assure air was clean.
Water heater burst!
Received a call on Monday morning, water heater in a commercial property burst. Water leaked all weekend and affected the main office, bathroom and 30 aisles in the warehouse. It was category 1 which means water is clean and can be dry in place. This job required a crew of six people for water extraction, also a good quantity of dehumanizers and fans to dry the warehouse as fast as possible. We also proceeded with moisture check and in place drying methods inside the office. The job was completed in two days, without the need of removing any flooring, drywall or construction.
The warehouse did not close doors and they were able to keep working while we were making it "Like it never even happened."
Emergency call on New Years Day!
Our SERVPRO team responded promptly to a commercial loss on January 1st. A water heater located on the 2nd floor suddenly burst, allowing the water travel to the conference, server, and storage rooms, as well as hallway. On the 1st floor, the lobby, electrical rooms, hallway, stairway, two offices and two bathrooms. The services provided immediately were water extraction, mopping and equipment set up to dry surfaces.
Following services performed after getting approvals were drywall, insulation, and carpet demolition in the areas where it was not possible to dry in place. Equipment manipulation and moisture checks are required in different times to allow the drying process in all areas following by construction services.
If forms are approved on time, we are usually in and out of this type of job within a week. (Construction services take longer). Our job is to help people restore their lives after a catastrophe. Give us a call at any time if one of your clients needs our help.
Water Damage Prevention
You can’t always prevent harm from coming your way. Sometimes disaster strikes and accidents happen. Some things, however, you can control. Giving these potential problem areas in your house some extra attention will help keep you and your home safe and dry!
Your Windows! Regardless of the season, a drafty window can end up costing you a fortune! To check for drafts in your home, use a lit candle against windows. If the flame flickers as you run it along the seams then you may need to reseal your windows
Your Plants! Plants both in and around your home can be a problem if they are not properly maintained. In an effort to avoid the growth of mold or mildew on your property simply make sure that your garden areas have adequate drainage, and that you are trimming plants around the structure.
Your Gutters! As tedious as it may be, keeping your gutters clean is really going to help keep your home safe from costly water or mold damages. Cleaning out and inspecting your gutters regularly as well as keeping downspouts clear of any blockages will help keep the structure draining properly.
If you do find yourself dealing with the troubles of water damage in your home, give SERVPRO of Whittier a call at (562) 698-5368. We’re available 24 hours a day to clean up the damage and restore your property.
Office in Santa Fe Springs Flooded by Failed Irrigation System
A business owner in Santa Fe Springs found his entire office to have been flooded early Monday morning. Without hesitation, he gave SERVPRO of Whittier a call. Our crew had to act fast! As soon as he got the call our Production Manager, Javier Sanchez, immediately responded. He knew that a flood of that magnitude would be detrimental to their property if it was not removed properly and immediately. He gathered up his team and rushed out to the loss site. Upon arrival they found that the Subsidized Housing Corp’s office had been flooded by a neighboring business’s failed irrigation system. Javier and his crew began the extraction process right away in an effort to preserve the structure and eliminate the risks associated with contaminates found in standing water! The SERVPRO of Whittier team was able to successfully extract all of the water affecting the building within hours of the call for help! The office was dried entirely within the same day and without the removal of any of the flooring or walls. The owner was so pleased with how quickly and efficiently we dried his office. He was thrilled to be able to get on with his day and not have any damage to the structure or health risks to worry about thanks to SERVPRO of Whittier.
Do's and Don'ts of Mold
If you smell a strong musty odor on your property, it may indicate the presence of mold. If you believe you have a mold problem in your home or business, give SERVPRO of Whittier a call to request one of our free inspections! If we find any signs of visible mold upon inspection, we will make sure it’s removed properly. Our trained professionals offer excellent service for mold remediation and incredible response times! These are a few important things to keep in mind while you are waiting for your SERVPRO of Whittier team to arrive;
What you should NOT do?
Do not touch or disturb the mold.
Do not blow air across any surfaces with visible or suspected mold growth.
Do not attempt to dry the affected areas yourself.
Do not spray bleach or any other disinfectant on the mold.
What you should do?
Stay out of the affected areas and areas you suspect have hidden mold.
Turn off the HVAC system and the fans.
Leave the affected areas alone!
Yoga Studio has Water Damage from Sewage Backup
SERVPRO of Whittier received a call from the owner of a yoga studio in the city of Covina regarding one of our free water inspections for her property that she believed to have water damage. We immediately responded to the call and our Production Manager, Javier Sanchez, went right out to conduct their free inspection. After checking out the property he learned that multiple rooms had been affected by contaminated water coming from a toilet backflow in one of the bathrooms. As soon as our team got the approval from the customer’s supervisor, they rushed out to begin the emergency water services! The SERVPRO of Whittier team, equipped properly, began the dry down process! They took the necessary measures to protect the areas of the property that weren’t damaged. They then had to remove some of the drywall that had been contaminated by the sewage water. Despite having to remove the drywall, our team still managed to successfully complete the dry down process in a matter of just a few days! Our customer was very impressed with how quickly we restored her business from such a sizable amount of damage.
SERVPRO of Whittier Attends 2016 RIMS Confrence
This year’s RIMS Conference and Exhibition was a huge success! SERVPRO of Whittier loved being a part of the experience! Our operations manager Jonathan Sanchez had the wonderful opportunity to represent us at the three-day event down in San Diego. There, he was able to interact with other professionals in the risk management industry. He also had the pleasure of attending some of the seminars provided to guests that deal with a broad range of topics. Some of the more fascinating topics to us here at SERVPRO of Whittier were in regards to crisis management. He had a great time gaining knowledge and sharing expertise and experience with the risk management community. RIMS was the perfect setting to connect with colleagues and build new relationships. We cannot wait until next year’s RIMS conference!
Jewelry Store Needs SERVPRO of Whittier to Help Clean HVAC System
Did you know that your ventilation system could be circulating one or more of many contaminates such as dust, pollen, dirt and odor-causing debris? If your HVAC system has been operating without attention, it can very well be responsible for your poor in-door air quality. Luckily for your home or business, SERVPRO of Whittier offers routine inspections for your heating, ventilation and air conditioning unit to help keep it clean and to extend the life of the equipment. The owner of a jewelry store scheduled to open this spring in Newport Beach wanted to make sure that his customers and employees were going to have clean air to breathe! He made the responsible decision to give SERVPRO of Whittier a call for help with cleaning his HVAC system. Our Technicians Edwin, Martha, and Rene went out to Twila True Fine Jewelry to begin services right away! Our crew had inspected the air ducts and properly cleaned them with the necessary equipment. They used air scrubbers equipped with HEPA filters to purify the air in the building, and the proper equipment to clean the air ducts. Within the very next day our crew had completed the ventilation cleaning! The owner was so thrilled with our ability to provide professional, swift, and efficient service. He was proud to be able to open his store with clean air to breathe!